We are seeking a Customer Service Representative to join our team and provide exceptional service to our clients. This role involves assisting customers with their inquiries, resolving issues, and promoting company products or services.
Duties
1. Communicate effectively with customers via phone, email, or chat
2. Upsell products or services to enhance customer experience
3. Maintain accurate records through data entry
4. Analyse customer needs and offer appropriate solutions
Requirements
1. Proficiency in English
2. Ability to handle multilingual customer queries efficiently
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