Job Title
Housing Officer
Employment Type
Ongoing Temporary
Location
County Durham
We are seeking a highly motivated and organized Housing Officer to join our team at a reputable social housing organization in County Durham.
The successful candidate will be responsible for ensuring the effective management and maintenance of tenancies within their designated area. This involves working closely with the allocations and letting teams to ensure seamless delivery of services, resolving any issues or conflicts that may arise and providing excellent customer service to tenants.
Responsibilities:
* Manage and maintain accurate records of tenancy agreements, rent payments, and other relevant documents.
* Conduct regular property inspections to ensure compliance with health and safety standards and report any necessary repairs or maintenance.
* Work collaboratively with colleagues to resolve any issues or concerns raised by tenants or external stakeholders.
* Provide clear and concise advice and guidance to tenants on their rights and responsibilities under tenancy agreements.
* Develop and maintain relationships with local partners and stakeholders to promote the organization's services and initiatives.
Salary:
£25,000 - £30,000 per annum (dependent on experience)
If you are a driven and enthusiastic individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.