Community Service Co-Ordinator Location: Wolverhampton Pay: £15.00 per hour Must hold a full UK Driving Licence Komplex Community are now hiring for a service co-ordinator in the Wolverhampton area to provide leadership within the clients home, ensuring that the delivery of care is of high-quality. You would be supporting a client who has challenging behavior, mental health and learning disabilities. The Service Coordinator is responsible for the care delivered, demonstrating critical thinking and skills in the management of clients. You will work collaboratively with the team to meet the needs of clients, supporting the delivery of policy and procedures, leading, coaching and mentoring a small team. Main Duties included in this role: Supervise and manage a small team, Seniors and Support Workers, providing supervision, role development and support. Carry out performance reviews as and when required. Undertake return to work interviews with staff following periods of sickness. Convene, chair and minute staff meetings for each client staff group. Work with the Komplex Nurses and contribute to the identification of training needs for all levels of staff and ensure training reflects developments in the area of care delivery and management. Monitor staffing levels in each client package, requesting recruitment intervention as necessary. Ensuring all shifts are covered in allocated packages, maintaining full responsibility for the safe coverage of care by appropriately skilled staff. Specifications we are looking for: Ability to drive, have the use of your own vehicle and flexible to travel Proven track record of working in a regulated care environment Experience of supporting clients with mental health difficulties Experience of providing care and support for clients with behaviour that can challenge NVQ/QCF Level 3 in care Understanding and knowledge of relevant legislation (e.g. CQC fundamental standards, health and safety) Excellent communication Competent in basic IT Commitment to providing and maintaining high standards of care and support Enthusiastic and positive What’s in it for you? Note: Sponsorship is not available for this role. What We Offer: Here’s the boring, usual stuff: Pension Scheme for long-term security. Now for the fun stuff: Virtual GP Access: Free GP consultations for you, your partner, and your children (up to 22 years old—yes, we know they’re not technically a child after 18). Routine Dental Treatment: Get up to £60 towards any treatment. Dental Accident and Injury: Up to £200 towards any treatment. Optical Benefits: £65 per year towards new glasses, contact lenses, or eye tests. Specialist Consultations, Diagnostic Tests, and Scans: £200 towards any treatment. Therapies: £150 towards physiotherapy, acupuncture, or osteopathy. Chiropody: £25 towards any treatment. 24-Hour Advice Line: Access to professional advice and support whenever you need it. High-Street Discounts: Exclusive perks and savings at your favourite stores. Discounted Gym Access: discounts available at local gyms. Work on Exciting Projects: Help grow a thriving Dubai-based brand and contribute to its global expansion. Supportive Culture: A creative environment where your ideas and input make a real impact. Career Growth: Endless opportunities to develop within a forward-thinking healthcare company. Take ownership of projects, contribute innovative ideas, and truly make a difference. Qualifications: Level 2 or 3 NVQ/QCF in health care is desirable. Note: Sponsorship is not available for this role.