Job summary Cowley Road Medical Practice are looking for an enthusiastic Medical Secretary to join our Medical Administration team of three people. We have an excellent GP and Nursing Team, a supportive Management Team and efficient administrative team. The Practice's current list size is around 12,000 patients and we are part of City East Oxford Primary Care Network, working closely with Bartlemas Surgery and St Clements Surgery. We are open to applicants looking to work Full time or Part Time hours from Monday to Friday. The position is permanent and we are offering a competitive salary NHS Pension 5 weeks annual leave (plus bank holidays) Free Car Parking Informal discussions and visits to the Practice are welcome. Main duties of the job The main duties and responsibilities of the Medical Secretary are as follows: Typing letters, reports and associated documentation as required Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently Managing all enquires in an effective manner Maintaining an accurate referrals database Actioning all incoming email Processing letters as requested Scanning of patient related documentation and attaching scanned documents to patients healthcare records Inputting data into the patients healthcare records as necessary Processing referrals using the electronic referral system (ERS) Clinically coding data on EMIS Answering incoming phone calls, transferring calls or dealing with the callers request appropriately Managing all administrative queries as necessary Carrying out system searches as requested Maintaining a clean, tidy, effective working area at all times Supporting all clinical staff with general administrative tasks as requested About us Cowley Road Medical Practice is a GP Practice providing various NHS Community and Primary Care Clinical services to patients in Oxford. We are a vibrant, forward-thinking GP practice that places the care of both our patients and staff at the core of everything we do. Our close-knit team fosters a warm, friendly, and compassionate environment, creating a space where everyone feels valued. Serving a diverse community of over 12,000 patients, our dedicated GPs, nurses, pharmacist, healthcare assistants (HCAs) and administrative staff work together to provide outstanding care. Every day, our team goes above and beyond to support and improve the health and well-being of the community we are proud to serve. Date posted 29 January 2025 Pay scheme Other Salary Depending on experience Competitive. Salary depending on experience Contract Permanent Working pattern Full-time, Part-time, Flexible working Reference number A3856-25-0003 Job locations East Oxford Health Centre Manzil Way Oxford Oxfordshire OX4 1XD Job description Job responsibilities The Medical Secretary will be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties/core responsibilities include: the processing of information (electronic and hard copy) in a timely manner liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies Typing letters, reports and associated documentation as required Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently Managing all enquires in an effective manner Maintaining an accurate referrals database Actioning all incoming email Processing letters as requested Scanning of patient related documentation and attaching scanned documents to patients healthcare records Inputting data into the patients healthcare records as necessary Processing referrals using the electronic referral system (ERS) Clinically coding data on EMIS Answering incoming phone calls, transferring calls or dealing with the callers request appropriately Managing all administrative queries as necessary Carrying out system searches as requested Maintaining a clean, tidy, effective working area at all times Supporting all clinical staff with general administrative tasks as requested Job description Job responsibilities The Medical Secretary will be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties/core responsibilities include: the processing of information (electronic and hard copy) in a timely manner liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies Typing letters, reports and associated documentation as required Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently Managing all enquires in an effective manner Maintaining an accurate referrals database Actioning all incoming email Processing letters as requested Scanning of patient related documentation and attaching scanned documents to patients healthcare records Inputting data into the patients healthcare records as necessary Processing referrals using the electronic referral system (ERS) Clinically coding data on EMIS Answering incoming phone calls, transferring calls or dealing with the callers request appropriately Managing all administrative queries as necessary Carrying out system searches as requested Maintaining a clean, tidy, effective working area at all times Supporting all clinical staff with general administrative tasks as requested Person Specification Other Essential Flexible approach to work Adaptable to change Experience Essential Experience of working as a Medical Secretary Committed to quality customer care Desirable Experience of working in a GP Practice/Primary Care Skills and Knowledge Essential Knowledge of Computer packages (Word, Excel, Outlook) General IT Skills Ability to prioritise workload and work with minimal supervision Able to work to deadlines Ability to work as a team member Effective interpersonal skills Desirable Knowledge of Data Protection Qualifications Essential Minimum of 5 GCSEs (or equivalent) at C grade or above, including English and maths Desirable Keyboard/typing qualification Audio Typing Qualification EMIS trained Person Specification Other Essential Flexible approach to work Adaptable to change Experience Essential Experience of working as a Medical Secretary Committed to quality customer care Desirable Experience of working in a GP Practice/Primary Care Skills and Knowledge Essential Knowledge of Computer packages (Word, Excel, Outlook) General IT Skills Ability to prioritise workload and work with minimal supervision Able to work to deadlines Ability to work as a team member Effective interpersonal skills Desirable Knowledge of Data Protection Qualifications Essential Minimum of 5 GCSEs (or equivalent) at C grade or above, including English and maths Desirable Keyboard/typing qualification Audio Typing Qualification EMIS trained Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Cowley Road Medical Practice Address East Oxford Health Centre Manzil Way Oxford Oxfordshire OX4 1XD Employer's website https://www.cowleyroadmedicalpractice.org.uk/ (Opens in a new tab)