The Company We are a global supplier of electrical cables and cables accessories, supporting projects across industries including construction and infrastructure, mining, renewable energy, oil & gas. Our portfolio includes a wide range of power, data and control cables manufactured to British and international standards, and we have a successful track record of delivering cable solutions to over 130 countries. It is Eland Cables unswerving commitment to quality and the reliability of our service, including project logistics and comprehensive technical support, that lets us consistently deliver exceptional results for our customers. We are currently looking for an enthusiastic, motivated, positive, and friendly person to join the team as a Shift Manager (PM shift) at our Doncaster site. The Role Working as part of a small, dedicated team our Shift Manager is vital within the business, accountable for driving process and efficiency through the distribution centre whilst maintaining a positive impact on customer experience. Accountable for engaging and motivating the workforce through effective performance management and development. Achievement of site measurements and SLAs, making sure that our employees are trained adequately and adhering to Health and Safety within the workplace whilst meeting customer demands, ensuring our customers receive their orders on time and with the care and attention that they have come to expect from our brand over the years. This is an exciting opportunity for an enthusiastic and driven individual who is passionate about delivering consistently high standards. As an experienced people manager, you will be used to working with different characters and understand what motivates individuals to be the best that they can be. You will drive your team of Managers to perform to the highest standards to achieve challenging efficiency targets, enable them to up-skill the operational teams and address any performance challenges, as well as developing your team to excel in all they do. Our Warehouse is a fast-paced operation so there will often be a need for you to use your initiative, drawing upon your previous management experience to make sound operational decisions. You will be a key point of contact for ensuring that there is sufficient resource to effectively meet Operational demands and for ensuring that any process changes are effectively and efficiently delivered to both new and existing employees. Having a passion for Making a Difference and creating a great first impression for new employees is essential. Key Accountabilities Lead a team of direct reports and operatives Effective resource planning to meet customer ordering patterns Ensure a proactive response to customer and business needs Drive the delivery of the required KPIs to meet DC operational plans Management of holidays and absence Individual Performance monitoring daily Effective Performance and Development plans for all direct reports including succession Identify and meet all operational training requirements Monthly one-to-one meetings with all direct reports Management of people issues in relation to performance and behaviours Lead the team in a positive can-do way to deliver high levels of employee engagement and performance Daily collaboration with other shift managers to ensure effective handover Responsible for ensuring process adherence including a focus on quality standards Adherence with the Quality System to meet the requirements of the businesses and our customers needs and accreditations Responsible for ensuring appropriate actions are taken to promote Health & Safety in the workplace Responsible for taking appropriate actions to ensure good housekeeping across all areas Demonstrate safe working practise and any site specific procedures, observing, coaching and challenging Operatives Essential Skills Customer Focused Excellent people and leadership skills Ability to motivate, train and develop individuals whilst managing people issues in relation to performance and behaviours Ability to Succession plan Ability and knowledge to communicate with stakeholders at all levels Ability to self-motivate and work on own initiative Ability to work as part of a team Computer Literate Positive, can-do attitude Key Challenges Customer Ordering Patterns Transport Requirements Process flow continuous improvement Collaboration with other Bespoke customer requirements Meeting headcount targets whilst maintaining an efficient operation Success Measures Same day ship Customer NCR reduction KPI targets met Process flow evident Benefits Competitive Salary 45 hours per week, flexibility required as some weekend working is required Option to join pension scheme after initial 3 months 20 days holiday plus bank holidays Training provided Onsite parking ADZN1_UKTJ