To be responsible for coordinating all administrative tasks and telephone duties to the Emergency and Assessment Units based at the University Hospital of Wales, Medical Emergency Assessment Unit based at Llandough Hospital and Barry Minor Injuries Unit. To undertake the reception of patients, relatives and visitors onto the Emergency Units in line with Emergency Unit policy. To be aware of the need for confidentiality at all times. Knowledge acquired through in-house training. Work involves contact with children therefore DBS check will be completed. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Reception Service Duties Providing a reception service to the Emergency and Assessment Units, Medical SDEC, and Minor Injury Units. Welcoming patients, relatives and visitors, assisting them when appropriate. Explaining Emergency Unit procedures, which may include an explanation of the Department’s triage system. Ensuring the reception area is presentable and maintaining accurate visitor attendance records. Patient Documentation Management Receiving and inputting patient details into a computerized medical records system. Registering patients with medical records if appropriate. Maintaining, sorting, and filing patient documentation appropriately, creating case folders where necessary and printing labels for individual patients. In-Patient Records Management Ensuring in-patient records are available for admitted patients up to and including withdrawal from Consultants and Secretaries’ offices and other outlying areas. Tracking and delivering all notes to wards and requesting notes from other Hospitals where necessary. Communication and Coordination Liaising with Directorate Management and Assessment Unit to ensure awareness of impending arrival of expected in-patient admissions. Registering these patients onto the Assessment Unit module on PMS. Communicating the arrival of ambulances to the Assessment Unit as required. Information Management Updating information related to the admission, transfer, and discharge of patients using a computerized patient management system. Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff and providing over 100 specialist services. We focus on the health and care needs of our local population while working with partners to develop regional services. Our mission is “Living Well, Caring Well, Working Together”, aiming for equal opportunities for a healthy life.