Job Description - Operations Officer (15344)
OPERATIONS OFFICER
Location: This full-time role will be based in Capability Green - Luton and will be an average of fourteen shifts per 28 days, comprised of 12-hour dayshifts and night shifts onsite.
As a key member of the Network Control team within the Integrated Control Centre, the Operations Officer plays a vital role in delivering exceptional service on a 24/7 basis, reporting directly to the Senior Operations Officer on duty. This dynamic position involves close collaboration with maintenance, ground handling, flight crews, and various ICC teams to ensure smooth operations and effective communication, while proactively managing a fleet of aircraft to minimise delays and disruptions. Comprising of a dedicated team of 48 Operations Officers across five teams, the Operations Team is committed to ensuring safety, compliance, and the highest quality of service for our customers. We are seeking a highly motivated individual to join our team of Operations Officers, where you'll manage our aircraft fleet across all AOCs, focusing on safety, cost efficiency, and on-time performance.
Requirements of the Role
What you’ll need to do the role:
To thrive in the role of an Operations Officer, you should have at least two years of experience within an airline operations department, with an FAA Dispatch Licence or equivalent being desirable. A strong understanding of TOPS and AIMS systems, as well as a working knowledge of EASA FTL regulations, will further enhance your effectiveness. You must be able to work to strict deadlines and deliver results in a high-pressure environment, demonstrating high competency in Airline Meteorology and geographical awareness. Additionally, a sound working knowledge of the EZY OM/A is key, complemented by excellent planning and organisation skills. Being customer-focused is crucial, along with being a team player who demonstrates an adaptable and flexible attitude to respond to changing demands and timescales. Strong interpersonal and communication skills are necessary, along with a high degree of flexibility to accommodate a 12-hour shift pattern. Proficiency in the use of PCs and the Microsoft Office suite is essential to excel in this fast-paced environment.
What you’ll get in return
> Competitive base salary
> Up to 20% bonus
> 25 days holiday
> BAYE, SAYE & Performance share schemes
> 5% pension
> Life Assurance
> Flexible benefits package
> Excellent staff travel benefits
Apply
Complete your application on our careers site. Please ensure you have answered the pre screening questions when submitting your application.
We encourage individuality, empower our people to seize the initiative, and never stop learning. We see people first and foremost for their performance and potential and we are committed to building a diverse and inclusive organisation that supports the needs of all. If you need any adjustments during the recruitment process, please let us know, and we’ll work with you to find a solution.
Business Area
Operations
Primary Location
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