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Job Description
The London EDITION is looking for its next Rooms Division Manager!!
We are looking for a driven, diligent and friendly Rooms Division Manager to join the team at The London EDITION hotel.
As a Rooms Division Manager you will:
* Manage the execution of all operations in the rooms area departments (Front of House, Guest Experience, Guest Relations, Concierge and Housekeeping) and manage employees.
* Develop specific goals and plans to prioritize, organize, and accomplish your work.
* Create and nurture a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
* Support handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
* Understand employee and guest satisfaction results and develop action plans to address needed areas and expand on strengths.
* Provide services that are above and beyond for customer satisfaction and retention.
* Serve as a leader in displaying outstanding hospitality skills.
Our most successful Rooms Division Manager is someone who:
* Has sophisticated communication skills.
* Is confident in public speaking.
* Can prioritize conflicting needs.
* Possesses strong leadership skills.
* Has strong organization and multi-tasking skills.
* Maintains a positive mindset and a genuine passion for working in hospitality.
* Has at least four years' experience working within Front Office.
Would you like a job that gives you...
* World class training and development, including leadership development.
* Unlimited career opportunities (internationally and locally).
* Bonus plan.
* Enhanced holiday entitlement - starting at 31 days (including bank holidays) and increasing with length of service.
* Company pension scheme.
* Private medical insurance.
* Wellness and mental health programmes.
* Flexible scheduling.
* Discounted accommodation in over 9,000 hotels all over the world!
* Discounted food & drink in all our restaurants and bars.
* Discounts for your friends and family.
* Amazing staff parties.
If this sounds like the perfect place for you, apply to be our next Rooms Division Manager today!
EDITION is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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