About The Role Credit Controller Salary: £25,000 - £30,000 per annum (DOE) Location: Crayford, DA1 4QX Contract type: Full time, Permanent Are you an experienced Credit Controller looking for your next challenge? Restore Datashred is seeking a skilled professional to join our team, managing and collecting customer accounts while ensuring high levels of satisfaction and minimising debtor balances.As the primary point of contact for credit control matters, you will work closely with major clients and internal teams to resolve debt issues efficiently. This role requires a proactive approach to managing company debts, attending meetings with key stakeholders, handling court proceedings, and supporting colleagues across the division. Key Responsibilities Take a proactive role in managing and collecting company debtsAct as the main point of contact for credit control issues within your ledgerAttend meetings with major customers and the Sales team to discuss debt-related mattersHandle court paperwork, ensuring all deadlines are metManage customers going through liquidation processes to a satisfactory resolutionCollaborate with cash allocations and invoicing teams to maintain high standardsWork cross-functionally with internal departments to resolve customer issuesMaintain detailed credit control records and regularly issue customer statementsProvide cover for other credit control team members when requiredMeet KPIs set by the line manager About You Experience managing large, multi-location blue-chip clientsStrong background in handling technical and legal credit issuesExcellent communication, negotiation, and influencing skillsAdvanced Excel skills with the ability to analyse large volumes of dataProven ability to work to strict deadlinesCICM qualification is an advantage Some of our benefits include: Annual Leave – 25 days bank holidaysLife Assurance – 2x basic annual salaryBereavement Counselling – Support during difficult timesFree Onsite ParkingEmployee Assistance Programme (EAP) – Confidential counselling via Health AssuredEye Care Support – Free eye tests and up to £70 towards glasses for DSE users and drivers (includes retinal photography for drivers over 40)