At TD SYNNEX we are dedicated to staying ahead of the curve and embracing change that will shape the future. We believe in empowering our people, providing autonomy and delivering excellent customer service to drive progress and redefine what's possible.
The Field Sales Executive – SMB will be responsible for Key account management for a defined set of customers across the entire TD SYNNEX portfolio, focusing on the largest accounts.
They will be responsible for maximizing associated lines of revenue, profit and potential lines of business by managing and developing face to face customer relationships.
We prioritise the wellbeing, growth, and inclusivity of our diverse workforce. Joining our team requires your dedication to being part of a company with an unwavering commitment to our values of inclusion, collaboration, integrity and excellence, fostering a supportive work environment in which every voice is valued, and ideas are encouraged to flourish.
We are both passionate about our people and about the environment. Year-on-year we have reduced energy consumption in our UK offices by 19.2% - all of which means less carbon footprint and a more efficient TD SYNNEX UK&I.
We can offer you:
1. A value-based culture - all of our co-workers commit to living by our shared core values bringing everyone together in an inclusive culture with a real sense of community.
2. Outstanding benefits package including private healthcare, holiday purchase scheme, increased holiday entitlement with service and additional 'moments that matter' paid time off.
3. Enhanced maternity and family leave.
4. Benchmarked salary and progression paths.
5. Employee Assistance Programme
Responsibilities:
6. Develops small to mid-size accounts of moderate complexity (incl. growth opportunities., account planning, digital platforms etc.).
7. Be seen as a trusted advisor by proactively maintaining strategic relationships with key decision makers through face-to-face customer visits.
8. Form strategic plans to develop and execute against current business and drive growth.
9. Understands TD SYNNEX's core value proposition and demonstrates ability to communicate with context to customer requirements.
10. Discover and exploit incremental business through excellent customer relationships.
11. Coordinate the engagement of internal resources through strong leadership and relationships with internal sales, sales operations and the specialist Business Units (SBU’s).
12. Identifies project opportunities together with Business Development Manager.
13. Gathers information from the customer to plan an effective approach that demonstrates an understanding of requirements in order to build a successful proposal.
14. Delivers value to customer whilst maintaining expected levels of margin return against balanced product mix.
15. Identify customer needs and problems and look to resolve or escalate to the relevant business units.
16. Gather customer insights through profiling and analysing the account set, creating and taking actions to maximise opportunities.
17. Ensure timely and accurate completion of essential reporting, profiling and general administration within TD SYNNEX systems, including CRM.
18. Drive usage of TD SYNNEX’s e-commerce tool (InTouch) by effectively promoting its benefits with customers.
19. Maintain and improve customer Service Level Agreements.
20. Develop a clear understanding of TD SYNNEX’s working practices and business objectives to drive customer engagement.
Knowledge, Skills & Experience:
21. Outstanding customer relations skills.
22. Able to communicate using a wide range of tools clearly and effectively with customers. Able to deliver powerful, succinct and convincing presentations to all levels.
23. Numerate.
24. Excellent sales skills including negotiation and pursuing results.
25. Strategic planning skills.
26. Able to demonstrate capability of having a clear understanding of strategic direction and challenges.
27. Working knowledge of Microsoft Word, Excel, PowerPoint and Outlook
If you are ready to join us as Field Sales Executive - SMB and play an instrumental role in shaping the future of our organisation, apply now and take this amazing opportunity to make your mark in our organisation.
What’s In It For You?
28. Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
29. Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
30. Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
31. Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
32. Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
33. Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!