* Full-time; reporting to the Head of Consumer PR
* Southwark, London / Remote (UK)
* UK Right to work required
* £34,000 to 37,000, annual bonus and share options
* Start Date: January 2025
For far too long, pensions have been difficult to understand and manage. Founded in 2014, we aspire to make as many people as possible pension confident so that everyone can enjoy a happy retirement.
PensionBee is creating a global leader in the consumer retirement market with over £5.2 billion in assets on behalf of more than 252,000 customers. We help our customers to combine their retirement savings into a new online account, which they can manage from the palm of their hand.
PensionBee accounts are invested by the world’s largest investment managers, collectively looking after more than $10 trillion in savings between them. Each PensionBee customer has a personal account manager (“BeeKeeper”) to guide them through their savings and retirement journey. PensionBee has an “Excellent” Trustpilot rating based on over 10,000 reviews.
As a public company, we aspire to the highest standards in everything we do because our customers deserve peace of mind. Our team of over 200 pension professionals, based in London and New York, has one focus: our customers.
PensionBee is named in FT1000 Europe’s ‘Fastest Growing Companies in 2023 and 2024’ and is listed on the London Stock Exchange (LON: PBEE).
PensionBee is growing at scale and we need a Consumer PR Manager to help us build trust and maximise our reach to position us as the pension provider of choice for everyone.
About the role
As the Consumer PR Manager, you’ll be a key member of the Press and Public Affairs team, responsible for shaping PensionBee’s media presence and reputation. Focusing on consumer PR, you’ll work closely with journalists to demystify pension savings and engage with our customers. Your work will help us communicate effectively with the public, using valuable customer insights to enhance our external messaging, ultimately contributing to our goal of helping everyone save for a happy retirement.
Key responsibilities
* Act as the primary point of contact for our press office, managing our press inbox and press phone line, responding quickly and professionally to journalists
* Distribute press releases and written media materials to relevant press outlets
* Build and maintain relationships with key journalists across trade, lifestyle, personal finance, national and broadcast media
* Evaluate and compile press coverage reports, highlighting and championing key coverage moments internally, where relevant
* Arrange and conduct interviews with customer case studies for potential press stories, relating closely with our customers to share their experiences
* Manage our customer case study bank with up to date information and compelling customer stories
* Collaborate with the Press and Public Affairs team to brainstorm new story ideas and identify opportunities to provide media commentary through target and social media listening
* Collaborate with our Brand and Communications team on cross-functional projects such as our Pension Confident Podcast, social media campaigns and other initiatives
* Assist the Head of Consumer PR on quarterly PR campaigns
The ideal candidate will have around two years of PR experience in a consumer-focused role. Financial services experience is preferred but not essential. The key skills required are:
* Excellent written and verbal communication skills, with a talent for simplifying complex information
* A proactive attitude, able to work independently and juggle priorities in a fast-paced environment
* Able to build relationships with key members of the press
* A genuine passion for making people feel more financially confident
* Good judgment when it comes to identifying and escalating issues
* Interest in staying informed on developments in the UK media landscape and pension industry
Diversity & Inclusion at PensionBee
We welcome all candidates and are proud to have been awarded Employer of the Year at the Financial Adviser Diversity in Finance Awards 2022 and Trailblazing Company of the Year 2024.
We know the need to meet every criteria can sometimes get in the way of meeting brilliant candidates. We believe the right drive is often more important than degrees, so if you have an interest in the role, relevant past experience and are passionate about what we do, get in touch as we'd love to hear from you.
Additionally, it’s not just about paying lip service but monthly celebrations of our differences and opportunities to learn more about our colleagues and friends; from our discussion on men’s mental health to our Pride Picnic. At PensionBee we're committed to providing equal rights, opportunities and treatment for all. We believe all companies have a duty to provide a supportive working environment for their employees and should be transparent.
We want everyone to be able to access the same opportunity, and some people might need extra support to have this access. If there’s an adjustment we can make that would help you perform to the best of your ability during the application process, like using a computer during a task instead of writing by hand, or booking in time for a longer interview, please reach out to our Training & Culture Manager, Emma.
End of year bonus and generous equity schemes;
Fully remote working enabled environment and culture;
25 days annual leave, 5 extra days for people with caring responsibilities and additional leave days for people living with a disability;
Generous and transparent gender inclusive Parental Leave policy;
Pension scheme with 5% matching employer contribution;
UK Healthcare Cash Plan, Thrive, SmartHealth Virtual GP, Income Protection Insurance and Enjoy Benefits;
Regular company-wide sessions: CEO Session, Show & Tell and varied D&I agenda; giving you an opportunity to share your ideas and learn about other areas of the business;
A Happiness! meeting: Every 6 weeks you will have the chance to speak with your manager about your well-being;
A warm and motivated team working to make a real difference for our customers.
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