Main job responsibilities
Please read the following job description thoroughly to ensure you are the right fit for this role before applying.
1. IT support for office laptop, desktop computers, hardware and software;
2. Maintenance and configuration of office VOIP telephony system;
3. Maintenance of office network such as Intranet, Internet, VPN, firewall, switches, routers
4. Maintenance of company's web server, DNS server and email service;
5. Video conferencing system, security access control system, CCTV systems;
6. Other office IT equipment and devices;
Skills and experience
· First-line IT support and remote access
· PC and server configuration
· Proactive server monitoring and reporting
· System checks
· Back up monitoring and reporting
· Patch Management
· Anti Virus Checks
· Company phone system management
· Video conference system management
You ideally have:
· Knowledge of Microsoft Exchange, Group Policies and Active Directory are advantageous
· Excellent communication, diagnostic and troubleshooting skills
· Familiarity with Linux system, specifically Redhat
· Knowledge of other vendors including Cisco, Juniper, Microsoft
· Good written communications
· Flunt Mandarin and English
You are:
· Reliable and can solve problems proactively and efficiently
· Keen for new experience, has good sense of responsibility and accountability
· Trustworthy and able to work independently as well as in a team