Job summary Various posts from 20 hrs to 37.5 hours per week We are seeking an enthusiastic and dynamic team player with proven admin skills. You need to be flexible and reliable to provide efficient and effective admin duties supporting the multi-disciplinary team in Neurosciences. We are seeking confident individuals with excellent communication skills and a professional, tactful and diplomatic approach to work within our busy department. This is a demanding but interesting and varied role. The successful candidate must possess the ability to work as part of a team and the initiative to work unsupervised when necessary. An understanding of confidentiality is essential as well as a commitment to delivering excellent customer service. You must be educated to a GCSE grade 4/C or above in English and Maths (or equivalent experience) and have experience working in an admin environment. Previous hospital experience including knowledge of EPR would be desirable. Effective communication skills and excellent keyboard skills are also essential. Full training for this post will be provided. The post will predominantly be at the Royal Hallamshire Hospital and a flexible approach to a working is required. Main duties of the job As a ward clerk you will be working within the neurosciences department to provide a comprehensive administrative service. You will be dealing with members of the public and linking with medical staff at all levels both face to face and on the telephone. The role involves a combination of reception based work and coordinating admissions and discharges. We are looking for somebody enthusiastic, polite and professional with great communication skills to join our hard working team. They will need experience in dealing with members of the public and providing an excellent service. In addition to this, we are looking for someone comfortable performing office duties such as answering phones and with previous experience using IT systems. As this role involves interactions with patients, professionalism and adhering to GDPR is imperative. This role includes shift work between the hours of 7am to 10pm, Monday to Sunday ( on a rota basis to be shared within the team). Please note this advertisement is for both full time and part time opportunities. About us You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives together with the provision of an excellent health and well-being support service. Date posted 27 February 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year pa/pro rata for part time staff Contract Permanent Working pattern Full-time Reference number 190-8970-DIR Job locations Royal Hallamshire Hospital Sheffield S10 2JF Job description Job responsibilities Please view the attached Job Description and Person Specification documents for full details regarding this post. When completing your application please ensure that you clearly demonstrate how you meet the role criteria. Job description Job responsibilities Please view the attached Job Description and Person Specification documents for full details regarding this post. When completing your application please ensure that you clearly demonstrate how you meet the role criteria. Person Specification Education and Qualifications Essential GCSE at Grade 4/C in English & Maths (or equivalent qualifications) or relevant experience Desirable NVQ Level II in Business Administration / Customer Service / IT Experience Essential Experience of working within an office environment Experience of working in a public facing role. Desirable Experience within the NHS Further training Essential Knowledge of / experience of using information and/or customer service systems. Working knowledge of Microsoft Office packages including Outlook, Excel and Word. Desirable Experience of PAS / Infoflex / SystmOne (area specific software) Skills & Knowledge Essential Understanding of data protection issues and the ability to maintain confidentiality Excellent communication skills, with ability to deal with staff at all levels. Displays use of initiative with effective organisational skill Ability to prioritise and work to strict/conflicting deadlines On-going commitment to personal development Person Specification Education and Qualifications Essential GCSE at Grade 4/C in English & Maths (or equivalent qualifications) or relevant experience Desirable NVQ Level II in Business Administration / Customer Service / IT Experience Essential Experience of working within an office environment Experience of working in a public facing role. Desirable Experience within the NHS Further training Essential Knowledge of / experience of using information and/or customer service systems. Working knowledge of Microsoft Office packages including Outlook, Excel and Word. Desirable Experience of PAS / Infoflex / SystmOne (area specific software) Skills & Knowledge Essential Understanding of data protection issues and the ability to maintain confidentiality Excellent communication skills, with ability to deal with staff at all levels. Displays use of initiative with effective organisational skill Ability to prioritise and work to strict/conflicting deadlines On-going commitment to personal development Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Sheffield Teaching Hospitals NHS Foundation Trust Address Royal Hallamshire Hospital Sheffield S10 2JF Employer's website https://www.sth.nhs.uk (Opens in a new tab)