Our client delivers import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals.
Its their innovative technologies, pushing of boundaries, and most importantly, their employees that sets them apart. Voted a Great Place to Work by their employees in recognition of the positive ethos they have created across all of our locations.
They are now seeking an Ocean Export Operator to join one of their dedicated Ocean freight teams. If you thrive in a fast paced, dynamic environment then we want to hear from you. You will be at the forefront of their mission to provide exceptional support to their clients. You will play a pivotal role in orchestrating the movement of goods across international waters, ensuring they reach their destinations safely, efficiently, and on time. Your attention to detail, strong communication skills, and ability to adapt to ever-changing situations will make you an essential
part of their team.
Key Responsibilities:
* Develop and build relationships to ensure a high level of customer service is provided to customers
* Ensure freight is moved on time with all the necessary documentation
* Arrange haulage with shipping line
* Ensure all freight is invoiced and checked prior to dispatch
* Ensure all relevant documents are on hand as required
* Ensure requests and queries are resolved and actioned quickly and efficiently
* Communicate with overseas agents, customers and suppliers in a clear precise manner
* Use customer ERP and SAP systems as and when required
* Take ownership of your own training and development so as to continuously improve and develop
General Skills
* Industry and operational knowledge of Ocean freight
* An understanding of why attention to detail matters and the commercial impact this has
* Able to cope and accustomed to working under pressure to meet fixed deadlines
* Strong numerical and commercial skills
* Excellent written and verbal communication skills
* Excellent attention to detail
* Excellent usage of computer / operating system (Microsoft Windows) along with other office
applications (Microsoft Office) (Cargowise – preferable)
* Proactive, team worker with excellent time management and organisation skills
* Enthusiastic, flexible, and self-motivated
Pay: £30,000.00-£33,000.00 per year
Additional pay:
* Bonus scheme
Benefits:
* Company events
* Company pension
* Cycle to work scheme
* Discounted or free food
* Free parking
* Health & wellbeing programme
* On-site parking
* Referral programme
* Store discount
Schedule:
* Monday to Friday