We are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the Care services administration team. Providing the Home Care Service with the support needed to ensure the efficient running of a high-quality service, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll and Finance.
Youll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home care service, creating a positive impression. Along with strong IT skills and excellent organisation.
RESPONSIBILITIES
1. Promote a warm and welcoming environment for Service Users, Staff and Visitors
2. Manage all enquiries and pass to the relevant Care Co-ordinator
3. Support Service User and family feedback with a focus on customer care
4. Assist with the recruitment of home care staff, completing employment new starter checks Including DBS checks and References.
5. Support payroll preparation and Finance Manager
6. Ensure that all personal files are stored securely
7.