Permanent, full-time position – London, ON
Would you take pride in being on the front line of monitoring the distribution of electricity to residents and businesses within the City of London? Would you welcome the challenge and importance of assisting with resolving power outages arising from extreme weather, equipment failure or system disturbances that range in magnitude from a neighborhood or single business to a major City-wide event? Are you looking for an exciting career in a technologically-advanced Power Distribution System Control Room? Would you embrace working a variety of shifts in a 24/7/365 environment as a creative way to carve out meaningful time for personal pursuits outside of conventional working hours? If so, consider joining London Hydro as a Systems Operator.
As a Systems Operator, you will receive comprehensive, on-the-job training throughout a four-year, 8,000-hour apprenticeship, with all costs paid by London Hydro. Apprentices learn in the real-time Control Room environment, and receive mentorship, coaching and support from certified Systems Operators.
Base Salary: $38.26/hour ($79,581/year) to start, progressing to $54.66/hour ($113,693/year) when fully certified. In addition to base salary, attractive shift premiums are added to base pay levels when working evenings and weekends. Paid overtime is also offered when needed.
Along with a competitive salary, this permanent, full-time position offers an attractive benefits package (including health and dental benefits, pension plan (OMERS), 17 days vacation per year to start, 12.5 paid statutory holidays per year) all in a positive, team-based working environment conducive to individual and team success.
If we’ve captured your attention and you have the qualifications listed below - we encourage you to apply today!
JOB DUTIES
As part of your responsibilities as a Systems Operator, you will:
* Apply the Utility Work Protection (UWPC) code according to SOC procedures.
* Coordinate the interruption and restoration of service.
* Operate and monitor the distribution system, using SCADA, OMS and other tools such as Distribution Management Systems (DMS).
* Assist with the arrangement and coordination of switching and Supporting Guarantees for Hydro One and customer outages.
* Answer customer calls.
* Maintain accurate operating maps, GIS/OMS records, event logs, job files and UWPC records.
* Check completed work packages for adherence to corporate practices.
* Perform the necessary tasks to ensure accuracy of information pertaining to outage and trouble events in the OMS system.
* Contribute to daily, weekly and monthly reporting to monitor key performance indicators.
* Analyze loss-of-supply contingencies, review historical event records, and review planned and current system configurations to optimize or improve system availability, and prepare summary reports.
* Audit Utility Work Protection forms.
* Provide nomenclature for new equipment.
* Research and complete SOC Reports for customer claims.
* Provide SOC services for external utilities (Electricity, etc.).
* Coordinate the response to requests for assistance from emergency services.
* Mentor and train apprentices.
* Work various shifts to provide 24/7/365 service, completing all duties as assigned on all shifts.
* Adhere to all Occupational Health and Safety Act rules and regulations, the IHSA's Electrical Utility Safety Rules, London Hydro safe work practices and procedures, and all components of London Hydro's health and safety program.
QUALIFICATIONS
A graduate from an Electrical Engineering Technician program, you also bring the following credentials and skills to the position of Systems Operator:
* Class G Driver’s Licence.
* Ability to multi-task and demonstrate analytical thinking, problem-solving and organizational skills.
* Effective verbal and written communication skills.
** You will be required to obtain MEA Journeyperson Municipal Electrical Operator Certificate during the apprenticeship period.
About London Hydro
For over a century, London Hydro has been providing safe, affordable and reliable electricity to a diverse customer base. We are one of the area’s larger employers, with a highly skilled and motivated team of people across many different occupations. Through this dedicated team and an extensive network of overhead and underground power lines, we power over 166,000 homes and businesses.
To find out more about London Hydro, as well as this and other opportunities to join our team, please visit our website at www.londonhydro.com. If you are both qualified and safety-focused, we invite you to submit your cover letter and resume as a single document (in .pdf or .docx format only), saving the file as your last name and first name with no spaces (i.e., LastnameFirstname) to: Human Resources Department, London Hydro Inc., P.O. Box 2700, London, ON N6A 4H6. Fax: 519-661-5164. E-mail (quote Systems Operator in the subject line and ensure that you attach your resume):jobs@londonhydro.com.
London Hydro is committed to fostering a corporate culture and climate that values and supports a diverse, equitable and inclusive organization.
While we appreciate all applications received, only those invited for an interview will be acknowledged.
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