Are you a leader with customer service skills? Our client seeks a Collections Team Leader for their growing Wilmslow team. They specialise in bridging finance for residential and commercial properties, focusing on flexibility and reliability to meet clients' financial needs.
Enjoy a fulfilling role with a salary between £32,000 - £35,000 per year, plus a discretionary annual bonus. Benefit from 24 holidays plus bank holidays, a birthday day off, and a give-back day. The company also offers a Health cash plan and team social events to keep things lively.
Our client is a forward-thinking bridging finance provider, offering tailored financial solutions for residential, semi-commercial, and commercial properties. With a commitment to people, values, and relationships, they aim to disrupt the industry and grow into a nationwide business.
As a Collections Team Leader, you'll be responsible for:
Supporting customers throughout their loan lifecycle.
Delivering positive customer experiences, even in challenging situations.
Resolving complex issues promptly and effectively.
Building quick rapport with customers and third-party suppliers.
Conducting team 1-1s and producing management information to aid decision-making.
Understanding the receivership and litigation processes thoroughly.Package and Benefits:
The Collections Team Leader role comes with a comprehensive package:
Annual salary of £32,000 - £35,000.
Up to 10% ann...