IT Support Apprentice
Apply From: 13/12/2024
Learning Provider
Delivered by JUST IT TRAINING LIMITED
Employer
DESIGNER SOFTWARE LIMITED
Vacancy Description
* The IT Support Apprentice provides first-line responses to client issues and queries over the phone and via the helpdesk portal and email.
* The IT Support Apprentice will need to regularly liaise with the Implementation Team and Client Services to ensure clients smoothly transition from project to BAU and provide an exemplary level of service to existing clients.
* The IT Support Analyst will report directly to the Client Services Manager.
* The successful applicant will be responsible for investigating and solving all client support issues in a timely and thorough manner.
* As this is a client-facing role, the successful applicant must have strong communication skills and be able to work to deadlines.
Key Details
Vacancy Title
IT Support Apprentice
Employer Description
Designer Software Ltd specialise in developing an industry leading web-based Housing and Finance platform, HomeMaster, that uses state-of-the-art development technologies to remain future-proof and continue to meet the ever-evolving needs of the Social Housing Sector.
Vacancy Location
11 Whittle Court Milton Keynes MK5 8FT
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000291166
Key Dates
Apply From
13/12/2024
Closing Date For Applications
2024-12-23 23:59:59
Interview Begin From
Possible Start Date
2025-01-13 00:00:00
Training
Training to be Provided
* ICT (Information Communications Technician) Level 3 Apprenticeship Standard.
* You will also receive full training and support from the Just IT Apprenticeship team to increase your skills.
* Your training will include gaining a Level 3 IT qualification.
Learning Provider
JUST IT TRAINING LIMITED
Skills Required
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem-solving skills, Analytical skills, Logical thinking, Team working.
Apply Now
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