Job summary Waiting List Clerk Orthopaedics / Urology 37.5 hours Based at Grantham but providing a Trust Wide service We have an exciting opportunity to join the Urology, Trauma & Orthopaedics CBU Waiting List Team working as a Trust Wide Waiting List Clerk - we have one full time vacancy being advertised Your role will entail managing the day to day running of the waiting lists, ensuring Orthopaedics theatre lists are booked to the required parameters where you will work closely with the business units, Theatre schedulers and along with others, to ensure the patients journey during their treatment is a smooth as possible. Main duties of the job To ensure that all patients are placed on the waiting list in a timely way and that particular attention is given to urgency and procedure involved, ensuring patients are allocated appropriate clinical information and admission details. Also ensuring all procedures are coded correctly as per OPCS classification. Manage and maintain waiting lists, liaising with consultants ensuring patients when selected, have adequate notice for pre-operative assessment and admission. Patients are prioritised according to Patient Treatment Lists, patients who have long waits following periods of suspension, target cancer pathway times and those Cancelled On The Day of operation. Ensure that patients who DNA and those who have been suspended are regularly validated thereby ensuring patients in need of surgery remain on the active waiting list and those for whom surgery is not necessary are removed and all relevant parties are informed. About us Pilgrim Hospital is situated beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service. Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services. Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust. Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county. This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations. The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG). Date posted 21 October 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Permanent Working pattern Full-time Reference number 357-GR-1060-24 Job locations Grantham and District Hospital 101 Manthorpe Road Grantham NG31 8DG Job description Job responsibilities What should you do next? Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. your NHS needs you Job description Job responsibilities What should you do next? Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. your NHS needs you Person Specification Qualifications Essential 3 GCSE Grade C or above or NVQ 2 or equivalent in relevant subject Desirable NVQ 3 or equivalent in relevant subject AMSPAR Medical Terminology ECDL or CLAIT or equivalent Previous Experience Essential Clerical Experience Working with the public in a customer care position Desirable Call centre type experience Reception type experience Knowledge, Skills & Aptitudes Essential Awareness and Knowledge of the dignity in care agenda Ability to evidence/demonstrate key values and behaviours in line with the Trust framework Data entry/keyboard skills Ability to prioritise workloads Good oral and written communication skills Attention to detail Understanding of NHS targets, i.e., Outpatient, Inpatient & Choice & Access functions Understanding of confidentiality Understanding of medical terminology Desirable Understanding booking systems Maintaining diaries Specific Requirements Essential Ability to work with limited supervision Ability to work under pressure Ability to work to tight deadlines Ability to work either as part of a team or as an individual Person Specification Qualifications Essential 3 GCSE Grade C or above or NVQ 2 or equivalent in relevant subject Desirable NVQ 3 or equivalent in relevant subject AMSPAR Medical Terminology ECDL or CLAIT or equivalent Previous Experience Essential Clerical Experience Working with the public in a customer care position Desirable Call centre type experience Reception type experience Knowledge, Skills & Aptitudes Essential Awareness and Knowledge of the dignity in care agenda Ability to evidence/demonstrate key values and behaviours in line with the Trust framework Data entry/keyboard skills Ability to prioritise workloads Good oral and written communication skills Attention to detail Understanding of NHS targets, i.e., Outpatient, Inpatient & Choice & Access functions Understanding of confidentiality Understanding of medical terminology Desirable Understanding booking systems Maintaining diaries Specific Requirements Essential Ability to work with limited supervision Ability to work under pressure Ability to work to tight deadlines Ability to work either as part of a team or as an individual Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name United Lincolnshire Hospitals NHS Trust Address Grantham and District Hospital 101 Manthorpe Road Grantham NG31 8DG Employer's website https://www.ulh.nhs.uk/ (Opens in a new tab)