Job Summary
Head of Clinical Governance Urgent and Emergency Care
Leicester / Derby
£53,770- £60,721 per annum
What DHU can offer you:
Working Patterns: We recognise that 9-5 doesn't work for everyone, so we have a range of working patterns available to suit your work/life balance. Our friendly team will work with you to find the best fixed pattern for us both.
Competitive Salary: £53,770 - £60,721 (Band 8a)
Generous Annual Leave Entitlement: Standard 25 days + 8 bank holidays, increasing with service up to 33 days + 8 bank holidays. Pro Rata/ Per Annum
Main Duties of the Job:
As the Head of Clinical Governance, you will be responsible for supporting the Clinical Director, Director of Nursing and Quality, and Corporate Head of Clinical Governance in the implementation and management of the clinical governance strategy. The post holder will have specific responsibility for leading the development and implementation of the DHU Urgent Care patient safety strategy, working in partnership with a broad range of Health Care partners.
The role involves the development of Clinical Governance and Patient safety activities across the patient journey. It includes developing the Clinical Governance and patient safety agenda and leading patient safety incident investigations (PSIIs), identifying opportunities for organisational learning, and system improvement while leading and developing the clinical governance team.
Job Responsibilities:
* Lead the clinical governance strategy to ensure it is constantly updated to include relevant local and national requirements and develop appropriate processes to monitor its effectiveness.
* Maintain quality patient care, identify patient safety issues, and identify learning outcomes/areas for improvement within DHU Urgent Care services.
* Lead the clinical governance team to ensure all clinical governance requests, complaints, incidents, patient feedback, coroners requests, and medico-legal issues are responded to in a timely manner.
* Lead the collation, investigation, and response to patient complaints, feedback, compliments, patient safety incidents, and healthcare professional feedback.
* Manage incidents and complaints across DHU Urgent and Emergency Care (UEC) services and ensure compliance with national and other appropriate requirements.
* Ensure thorough investigations are undertaken for all patient safety incident investigations and support clinical staff involved in any incident through the process.
* Promote incident reporting systems across clinical services and ensure incidents are reported, actions taken, and outcomes monitored.
* Produce monthly clinical governance reports, quarterly quality reports, and serious or patient safety incident investigation reports in a timely manner.
* Inform the Corporate Head of Clinical Governance and Executive Directors regarding the notification of patient safety incidents, progress of investigations, and investigation outcomes.
Person Specification Qualifications Essential:
* Clinical professional qualification
* Experience of working within a governance role for an NHS provider.
* Two years of working at a senior level in a health provider organisation.
* Four years experience in an NHS clinical or clinical governance/quality/risk management.
* Strong knowledge of clinical governance.
* Understanding of consent and confidentiality.
* Working knowledge of clinical risk management, clinical governance, effectiveness, and service quality issues.
* Broad understanding of the NHS and CQC external regulatory environment.
* Knowledge of professional codes of conduct.
* Experience of managing a team.
* Basic knowledge of NHS Complaints regulations.
Disclosure and Barring Service Check:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
UK Registration:
Applicants must have current UK professional registration.
Employer Details:
Employer Name: DHU Healthcare
Address:
D H U Healthcare C I C
2 Roundhouse Road
Pride Park
Derby
DE24 8JE
Employer's Website: http://www.dhuhealthcare.com/
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