Continuous Improvement Manager
Warehouse / Logistics
Northwest or Midlands Based
£54,000 - £60,000
The Role
The Continuous Improvement Manager will analyse, design and implement process improvements that drive operational efficiency and support strategic objectives. This role focuses on optimising site layouts, conducting time and motion studies, and implementing process changes whilst assessing both cost & service implications. The position ensures that process-driven initiatives are aligned with operational capabilities and provide measurable value to the network.
Main Responsibilities
* Designing, embedding, and continually improving an Ops Discovery strategy to generate, assess and catalogue ideas for operational improvements in line with business levers and strategy.
* Conduct comprehensive analyses of operational workflows to pinpoint inefficiencies and drive actionable solutions to boost performance and productivity.
* Evaluate and redesign Hub & Depot layouts, creating a “lighthouse” standard to enhance workflow efficiency and optimise space utilisation, ensuring smooth and productive operations.
* Design, manage, and deliver process-driven projects, from initial analysis to implementation, ensuring stakeholder sign-off, successful operational embedding & benefits tracking is completed.
* Develop and implement a Continuous Improvement (CI) strategy within the business to enhance service quality, reduce costs, and improve safety standards.
* Building strong relationships with operational teams and Support functions to continually develop operational knowledge and capture any improvement ideas that need to go through Ops Discovery.
* Developing, maintaining, and continually improving a core Operational cost model to quantify solution costs more efficiently, using Ops Data Science resource where appropriate.
* Being a leader within the Ops Development / solutions function to generate and recommend your own improvement ideas.
* Providing cover for the Senior Solutions Manager, picking up and delivering on all associated responsibilities in their absence.
The Candidate
* Supply chain management qualifications – desirable to be degree level.
* Desirable – lean six sigma qualifications.
* Full UK Driving License – willingness to travel.
* Must have managed multiple projects.
* Experience in process mapping, process design, and site layout optimization.
* Expertise in conducting time and motion studies.
* Proven ability to assess cost implications of process changes.
* Experience in value stream mapping and driving continuous improvement initiatives.
* Strong background in working with cross-functional teams and Change Functions.
* Advanced proficiency in MS Excel, PowerPoint, and Outlook.
* Strong stakeholder management to be able to influence at all levels, including the directorate.
* Strong leadership skills, able to motivate and engage direct reports, project resource and operators.
* Able to constructively challenge a diverse range of stakeholders.
Benefits
* £54,000 - £60,000
* Car Allowance
* Life Assurance
* Flexible Benefits
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