Administrator
We are seeking an experienced and dedicated Administrator to join our team at Barchester Healthcare.
This varied position encompasses managing Customer Experience elements, HR, Recruitment, Payroll, Finance, and the supervision of junior members of the administration team.
Responsibilities:
* Promote a warm and welcoming environment for residents, staff, and visitors
* Manage enquiries and showrounds of the home for prospective families, including managing the customer database
* Drive the occupancy and reputation of the Care Home as part of a community engagement team
* Support resident and family feedback with a focus on customer care
* Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions
* Payroll preparation for home-based staff
* Provide advice and guidance to employees on queries using the HR tools and resources available
* Ensure that all personal files are stored securely
* Attend meetings and produce accurate notes and minutes where required
* Manage safe contents, petty cash, and resident fund accounts
* Update ad-hoc training, supervisions, and appraisals on staff records
Requirements:
* Experience in a customer-facing role
* Previous involvement in HR administration and recruitment
* High level of attention to detail and the ability to prioritise
* Proficient user of Microsoft, specifically Word, Excel, and Outlook
* CIPD qualification would be beneficial
Benefits:
* Rewarding Excellence bonus up to £500 for a Good or Outstanding CQC inspection
* Unlimited access to our generous refer-a-friend scheme, earning up to £500 per referral
* Access to a wide range of retail and leisure discounts at big brands and supermarkets
* Free access to medical specialists for a second opinion
* Confidential and free access to counselling and legal services
* Tax code review service
* Option to join our monthly staff lottery
Barchester Healthcare is dedicated to ensuring that our team are respected and their contribution valued.
If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.