Job: Sales & Design Consultant – Twickenham
Job Type:
Full Time
Job Base:
Office Based
Job Salary:
Job Title: Sales & Design Consultant – Twickenham
Company: Green Retreats
About Us:
Green Retreats manufactures and supplies a range of high-spec luxury garden buildings for a variety of uses, from home offices to art studios and commercial projects. As part of our exciting growth plans, we are seeking a motivated Sales & Design Consultant to join our dynamic team in London.
Key Responsibilities:
Face-to-Face Customer Engagement & Showroom Support
1. Provide professional showroom tours, creating a welcoming and informative experience for customers.
2. Conduct in-depth design consultations with customers in person, showcasing our product range and helping them visualize their ideal garden building.
3. Work towards customers moving to the next stage by booking onsite appointments and taking customer deposits.
4. Maintain a high standard of customer service and attention to detail within the showroom environment.
5. Support the sales team in driving customer satisfaction and meeting sales goals.
Lead Management & Follow-Up Calls
1. Proactively engage with prospective customers, following up on leads via phone and email.
2. Build strong customer relationships through consistent communication, ensuring all queries are handled promptly and professionally.
3. Guide potential clients through the decision-making process, ensuring their needs are met with tailored advice.
4. Prepare and process customer quotations following consultations.
5. Manage sales order paperwork accurately, ensuring a seamless transition to the customer care team.
6. Schedule and book onsite appointments for design consultations.
What We’re Looking For:
1. Experience: 2 years prior experience in a sales-focused role, ideally customer-facing.
2. Communication: Excellent verbal and written communication skills, adaptable to various customer needs and company requirements.
3. Self-Motivation: Strong ability to work independently, managing leads and prioritising tasks effectively.
4. Teamwork: A collaborative approach to supporting colleagues and achieving collective success.
5. IT Proficiency: Comfortable using CRM tools (Hubspot) and in-house platforms to track customer interactions and progress.
What We Offer:
1. Salary: £30,000 per annum (dependent on experience) plus bonus opportunities based on performance.
2. Schedule: 40 hours per week (on a three-week rolling rota).
3. 28 days annual leave plus bank holidays, increasing by one day for the first three years of employment.
4. Company pension scheme with employer contributions.
5. Access to employee wellbeing programs and perks, including discounts on shopping, travel, and entertainment.
If you’re a driven and personable individual with a passion for sales and design, we’d love to hear from you! Apply now to join our growing team in London.
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