ServiceNow Sales And Order Management /Network Inventory Management expert
Experienced ServiceNow resource with a minimum of 6 to 12 years in collaborating with teams to understand their requirements and pain points, translating them into functional specifications.
Responsibilities:
1. Design, configure, and customize ServiceNow modules to optimize legal service processes such as Sales And Order Management /Network Inventory Management.
2. Implement best practices for legal service management using ServiceNow, ensuring alignment with the organization's goals.
3. Conduct workshops and training sessions for end-users to ensure successful adoption of the implemented solutions.
4. Perform system testing, troubleshooting, and issue resolution during the implementation phase.
5. Collaborate with technical teams to define integrations with other systems and applications, ensuring seamless data flow.
6. Stay updated with ServiceNow platform advancements and legal industry trends, incorporating them into the solution design.
7. Provide ongoing support to end-users, addressing their queries and issues related to the ServiceNow platform.
8. Document processes, configurations, and solutions to create comprehensive user guides and training materials.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Engineering, Design, and Information Technology
Industries
Banking and Financial Services
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