Description Do you have good problem solving skills with the ability to spot future challenges through analysis? We're looking for an analytical thinker to join our Facilitation and Planning team as Facilitation and Planning Officer on a 12-month fixed term contract, to cover an internal secondment. You'll work as part of a team who are responsible for planning and scheduling of all events, conferences and one-to-one sessions across our programme suite. The team recruit and support expert faculty to ensure our programmes are delivered to the highest quality in order to enrich participant learning. Your main role will be to work within the Facilitation and Planning team, supporting with the development of our online system to auto-generate events. You'll be responsible for setting up reporting and monitoring processes to support our optimisation of facilitators, and work closely with other internal programme stakeholders to oversee the creation of new policies and processes such as our Quality Assurance and development offer. You'll play a crucial role in supporting the Facilitation and Planning Manager with external recruitment for our expert external consultants. Please note - this role is known internally as Facilitation and Planning Senior Associate. Who are Ambition Institute? A great teacher changes the future every day. Especially for children who have had a tough start in life, a teacher can be the critical factor in their success. At Ambition Institute we help schools tackling educational disadvantage to keep getting better and help their teachers and school leaders to become more expert over time. That’s how we’ll make sure every child gets a great education and the best possible start in life. We train teachers and leaders at all levels to get better at the things that make the biggest difference: what you teach, how you teach it, and how you create the conditions for schools to thrive. We share what works. Everyone can benefit from evidence of how great teaching and leadership can improve schools and change lives, so we connect people to the latest research and best practice. We champion every teacher and school leader’s potential to develop, as the driving force for sustainable school improvement. We would like you to: Lead on the scheduling process of our programmes, ensuring scheduling aligns with sequencing requirements Be the first point of contact for our team of external faculty (facilitators and coaches), supporting general queries and processing invoices. Be responsible for allocating and matching facilitators to events and 1:1 coaching influenced by a set of key criteria Communicate and simplify complex data to share with stakeholders and identifying issues and solutions Working in a hybrid way, you’ll be attached to either our Birmingham, London or Manchester office and will report to the Facilitation and Planning Manager. In line with our current ways of working, you’ll be expected to be in the office at least 1 day a month, in addition to team days and this may be reviewed by Ambition. Skills, Knowledge and Experience To succeed in this role you'll be highly attentive to detail. You'll also demonstrate: Experience of working with technology / systems for data monitoring – e.g. Salesforce, Microsoft and Outlook Excellent communication skills and good interpersonal skills with a wide range of stakeholders Problem solving and analytical thinking to find solutions Ability to get up to speed quickly and to break down complex information into digestible form. What’s in it for you….? Competitive annual salary Professional development for all staff 25 days’ annual leave, plus bank holidays and 'winter shut down’ at the end of December/beginning of January Employer pension contribution of 11% Agile, hybrid working culture, so you can manage when and where you work Staff affinity networks that help keep equality, diversity and inclusion at the heart of our work Blind recruitment process to ensure equality and fairness in our hiring Enhanced maternity pay after a year’s service Shared parental leave package Access to free, confidential 24/7 wellbeing and support line Comfortable and collaborative workspaces in the city centres of Manchester, Birmingham and London Work-from-home technology package to support hybrid working Interest free season ticket / bike loans We don’t expect the person we hire to have all of the following, but this should give you a sense of what would enable you to thrive in this role and in our organisation: You care deeply about educational disadvantage and being part of an organisation that challenges inequality You have a good work ethic and strive to make a difference in the job you do You always give maximum effort to understand and meet the needs of our partners and participants You always have a great attitude so we “can do” for all our colleagues, partners and participants You are open to feedback and learning because we want to keep getting better You work with your initiative to bring new ideas and a fresh perspective You are well organised and can prioritise work that will have the greatest impact You want a career with a person-centred organisation with a cause at its heart. You have a collaborative work ethos, bring warmth and good humour to work and constructive outlook to every situation You enjoy working in a fast-moving workplace, with a great support structure around you You would like to grow with an ambitious organisation as it progresses over time Want flexibility in how you work – splitting your time between one of our offices and remote working and managing your own working patterns to get the job done. Applications will be accepted for all office locations. All applications must be received by the closing date 23:59 on 30 April. Interviews are expected to take place week commencing 12 May. We recognise that AI function tools (i.e. ChatGPT or other generative AI tools) are here to stay and can be helpful for applications e.g. to assist in researching for application responses and to shorten your first draft. However, we are observing a growing trend in the use of AI, and we would caution applicants against relying too heavily on such tools when drafting responses. The pitfall of such tools is that they produce generic responses that don’t showcase individuality, specific experiences or real-life examples. This usually results in applications being unsuccessful. We want to evaluate your response, and we will be looking for answers that use examples and experiences that are clearly specific to you. You are more likely to successfully demonstrate your soft skills like communication and teamwork when preparing answers to application questions yourself and this helps mitigate the unintended consequences of AI-generated responses. If we suspect you have used AI inappropriately, the panel reviewing your application may adjust how your response is rated. For more details of what we consider to be acceptable use of AI function tools in our application process, please review our FAQs on our careers page. We are committed to the safeguarding of children and the most vulnerable in our society and, as such, we are unable to employ individuals with relevant convictions, including the following: a conviction for an offence involving violence or dishonesty, of a sexual nature or against minors, or for any other offence that is relevant to the nature of the services provided by our organisation. For any questions or queries please review our FAQs | Ambition Institute Careers (pinpointhq.com) in the first instance. If we've not addressed your question in this section, please email us at jobsambition.org.uk As an employer, we have a responsibility to prevent illegal working in the UK by ensuring that our employees have the right to work in the UK. Therefore, as part of the recruitment process to verify your eligibility you will be required to produce relevant documentation. About Ambition Institute At Ambition, we support teachers and school leaders at every stage in their careers, helping them to keep getting better. For further information about us please take at look at our website: About Us - Why We Exist and What We Do | Ambition Institute Our hiring process Stage 1: Applied Stage 2: Shortlisting Stage 3: Interview Stage 4: Formal offer Stage 5: Hired