Job summary An exciting opportunity has arisen to join the Safeguarding, Cared for Children and Learning Disability Administrative team. We are looking to recruit a capable, helpful and enthusiastic administrator who will be a key player in providing administration support to the staff within the team. The role will be: Managing own workload, required to act independently deciding when it is necessary to refer to their manager. Liaise with staff, multi-agency/ external agency representatives, patient/ carer groups, in receiving or delivering information, meeting invitations, meeting minutes. Processes a variety of data and administration sources including excel data bases, other Trust IT systems, Microsoft packages, disseminating and storing a variety of communications in varying formats. Prepare formal agendas and minutes and timetables for papers for a number of internal meetings and external where required. The ideal candidate will have at least 1 years experience in a busy office environment and have standard computer skills. Excellent organisational skills and effective written and oral communication skills are required with the ability to organise workload and prioritise competing demands. If you have proven experience in an administrative/support role we would like to hear from you. In addition to the skills above you will need to have the ability to maintain confidentiality and security and the ability to work a part of a team. Main duties of the job Key requirements: Effective written and oral communication skills. Ability to organise workload and prioritise competing demands. Experienced in using Microsoft Office including PowerPoint and familiar with health IT systems. Knowledge of electronic mail. Possession of RSA/ NVQ Level 3 in administration or equivalent level of qualification or relevant proven experience. Advanced keyboard skills. Ability to work as part of a team and on own initiative. Ability to maintain confidentiality / security, be flexible and adaptable. Enthusiasm, initiative and positive approach to career and personal development. The post is based at The Childrens Centre Durham Road Thursday and Friday between 8:30am-5:00pm. These posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. About us Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required. One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment. We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy. The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements. The Trust will not accept applications which are found to be AI generated. Date posted 29 October 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year Pro-Rata (15 hours per week) Contract Permanent Working pattern Part-time Reference number C9155-CRAC-1024-57 Job locations Sunderland Children's Centre Durham Road Sunderland SR3 4AG Job description Job responsibilities PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE. As part of the administration team, to provide comprehensive confidential administrative support service to all members of the safeguarding, Cared for Children and Learning Disabilities Team. To ensure that systems are standardised to meet the needs of the organisation. To work as part of an administration team in supporting the Safeguarding and Cared for Children admin lead in ensuring all procedures and processes are in place. To provide effective and comprehensive secretarial and administrative support to the Safeguarding, Cared for Children and Learning Disabilities staff within the teams. To deliver a high-quality service, as part of the multi-disciplinary team by undertaking a range of non-clinical tasks. To lead on administrative projects. Complete relevant documentation in a contemporaneously manner. Job description Job responsibilities PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE. As part of the administration team, to provide comprehensive confidential administrative support service to all members of the safeguarding, Cared for Children and Learning Disabilities Team. To ensure that systems are standardised to meet the needs of the organisation. To work as part of an administration team in supporting the Safeguarding and Cared for Children admin lead in ensuring all procedures and processes are in place. To provide effective and comprehensive secretarial and administrative support to the Safeguarding, Cared for Children and Learning Disabilities staff within the teams. To deliver a high-quality service, as part of the multi-disciplinary team by undertaking a range of non-clinical tasks. To lead on administrative projects. Complete relevant documentation in a contemporaneously manner. Person Specification Qualifications Essential RSA/NVQ Level 3 in administration or equivalent level of qualification or relevant proven experience. Level 2 Numeracy and literacy skills to level 2 or equivalent. Desirable EDCL qualification. Knowledge of Hospital V6, Medisec, Emis Information systems. Other Essential To be flexible as cross site cover may be necessary. Locations may include Sunderland Royal Hospital, Childrens Centre and Town Hall. Desirable Car user. Skills, Attributes and Knowledge Essential Effective written and oral communication skills. Ability to organise workload and prioritise competing demands. Experience in using Microsoft Office packages. Knowledge of electronic mail. Ability to work as part of a team and on own initiative. Ability to adapt well to new processes. Desirable Experience of audio typing. Ability to use initiative, and practice effective time management. Knowledge of medical terminology. Customer care experience. Physical Requirements Essential Ability to maintain confidentiality /security. Be flexible and adaptable. Enthusiasm, initiative and positive approach to career and personal development. Able to move and handle safely and to sit at workstations as necessary to perform the post. Ability to work under pressure and be adaptable. Ability to be an effective team member across multi-agency disciplines. Ability to plan and manage workload. Able to work effectively in a muti-disciplinary team. Able to use own initiative to resolve routine queries. Experience Essential At least 2 years experience in a busy office environment. Experience of communicating with people of all levels both in person, via telephone and in writing. Desirable Experience of working in the NHS or public Sector and/or Safeguarding experience. Person Specification Qualifications Essential RSA/NVQ Level 3 in administration or equivalent level of qualification or relevant proven experience. Level 2 Numeracy and literacy skills to level 2 or equivalent. Desirable EDCL qualification. Knowledge of Hospital V6, Medisec, Emis Information systems. Other Essential To be flexible as cross site cover may be necessary. Locations may include Sunderland Royal Hospital, Childrens Centre and Town Hall. Desirable Car user. Skills, Attributes and Knowledge Essential Effective written and oral communication skills. Ability to organise workload and prioritise competing demands. Experience in using Microsoft Office packages. Knowledge of electronic mail. Ability to work as part of a team and on own initiative. Ability to adapt well to new processes. Desirable Experience of audio typing. Ability to use initiative, and practice effective time management. Knowledge of medical terminology. Customer care experience. Physical Requirements Essential Ability to maintain confidentiality /security. Be flexible and adaptable. Enthusiasm, initiative and positive approach to career and personal development. Able to move and handle safely and to sit at workstations as necessary to perform the post. Ability to work under pressure and be adaptable. Ability to be an effective team member across multi-agency disciplines. Ability to plan and manage workload. Able to work effectively in a muti-disciplinary team. Able to use own initiative to resolve routine queries. Experience Essential At least 2 years experience in a busy office environment. Experience of communicating with people of all levels both in person, via telephone and in writing. Desirable Experience of working in the NHS or public Sector and/or Safeguarding experience. Employer details Employer name South Tyneside and Sunderland NHS Foundation Trust Address Sunderland Children's Centre Durham Road Sunderland SR3 4AG Employer's website https://www.stsft.nhs.uk (Opens in a new tab)