Role Summary This role is responsible for day-to-day management of our Shopify ecommerce website, ensuring that it delivers its revenue goals. The role also supports with other digital selling channels including marketplaces, drop ship partners, Shopify B2B, Trade shows/ Pop ups and Faire. Role Details Sales delivery – A focus on increasing AOV, CVR and ABS to deliver our online revenue goals across various channels. Working closely with the Head of Ecommerce & Operations on an annual trading calendar, updating this and making proactive suggestions to drive sell-out. The trading calendar and marketing calendar should be closely linked. Content management – Working closely with Product and Marketing, updating the new seasonal products, adding assets, and categories. Onsite merchandising – Looks at onsite product sequencing, and merchandising to improve product visibility Data – Uses data to drive decisions onsite, proactively making changes to the website, able to compile reporting around website performance. Roadmap – Works across the team to drive step changes in our platforms that will lead to significant step increases in revenue. Supports on relevant digital projects e.g. localisation and where needed agency support. Partners – Own the management and day to day relationship with all application and platform partners that support our ecommerce tech stack. Launches – Supports on the deployment of product launches and key events such as Black Friday to maximise revenue delivery. SEO – Deploys SEO best practice through content onsite and structure of the website. Customer First – Works collaboratively with Customer Service and Operations to resolve onsite issues that impact the customer experience and revenue generation. Needs to be / Needs to have Previous ecommerce platform experience, preferably Shopify Understanding of ecommerce marketplaces A team player, able to work with various teams to bring projects to life A basic understanding of core digital marketing channels An understanding of SEO A curiosity with data, and a mindset of continuous improvement Role measures Delivery of ecommerce revenue Growing and increasing ABS, CVR and AOV Driving international growth on the website Accurate and effective ecommerce platform management with a focus on customer centricity