Territory: South UK with a focus on London, M25 & M4 Corridors. Flexibility is needed to travel to customers further afield in Cardiff, Bristol, Norwich & Portsmouth areas Remote based and ideally living in London or within an hour Do you want to work for a global market leading manufacturer and provider of innovative clinical diagnostic equipment designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges? Are you a Field Service Engineer right now with experience installing, servicing & repairing Immunoassay instruments or similar complex clinical diagnostic equipment in hospital environments? If you said yes to the above and are passionate about supporting healthcare and live in the London/Home Counties/M4 Corridor area, then continue reading and apply today The role of Field Service Engineer – Clinical Immunoassay Instruments: - Carry out installation, maintenance, and repair of our clients current and future Life Science/Diagnostics instrument portfolio, with an initial focus on Reproductive Health Screening Organise routine maintenance allocated on a monthly basis Ensure that all documentation, Service Data Bulletins and manuals are of the correct revision to undertake service on specific instrument types Adopt personal working practices to meet or exceed customer expectations Maintain an ethos of working practices that boost personal and team KPIs Manage personal service spares issued and inventory records to the highest standard Ensure all anomalies are quickly and effectively reported and resolved Ensure all tools and test equipment are adequate to perform the service required, and that all test equipment issued is calibrated at the times specified Complete all Work Orders and associated documentation within a day of completion Ensure all E Learning, Expense Claims and Vehicle related forms are retuned on time Perform specific and agreed tasks as defined through the Goal statements, already embedded in the Company Culture The requirements of the Field Service Engineer – Clinical Immunoassay Instruments: - 2 years of experience as a Field Service Engineer with experience installing, servicing & repairing Immunoassay diagnostic instruments in hospitals (Ideally in Pathology/Biochemistry departments) Related clinical diagnostic instrument servicing experience will be fully considered You will have either an Electronics or Biomedical Engineering background by qualification such as a HND, HNC, BEng or equivalent Ability to communicate in a professional manner with customers on all levels, providing service information, technical data and general help as necessary Strong customer service ethic Prepared to travel (average 2 – 3 nights away per week but it could be more as required) Full UK/EU driving license and full right to work in the UK without needing Visa sponsorship and no travel restrictions Salary & Benefits: Negotiable & Attractive Base Salary DOE Fully Expensed Company Car (Estate Size) Bonus (Circa 10-12% of Salary Per Annum) Fuel Card Fully Expensed Private Healthcare (Subsidised for Family) Life Insurance Travel Insurance £30 Overnight Allowance Company Credit Card 25 Days Holidays 8 Bank Holidays Laptop & Phone