Penns are looking to recruit an experienced Medical Secretary to join the team of a GP Surgery in Sutton Coldfield. The successful candidate will need to be a self-motivated individual with relevant all round secretarial experience, excellent medical terminology, audio typing, telephone and customer service skills. Main duties: To provide full support for the medical team, ensuring an efficient and effective clerical and administrative service to the practice To assist the doctors in the provision of accessible, effective and high-quality medical services To receive, process and dispatch clinical correspondence To record, action, and monitor the outcome for requests for home visits and transport Audio & copy typing of letters and medical correspondence Respond to general enquiries and requests made to the Surgery Be courteous, confidential and sympathetic to patients at all times To contribute to the overall effectiveness of the Surgery team Dealing with NHS & Private referrals issued by the Doctor's All Secretarial duties as required Skills: Having good organisational and language skills. Secretarial experience is a must Having high attention to detail Being able to stay calm under stressful circumstances. Having interpersonal abilities and tactfulness Good IT skills. Maintain effective filing and recording system for patient data. Be discreet with confidential information. Good written and spoken communication. EMIS workflow manager (desirable) RSA Typing/audio stage 1&2 minimum or equivalent Medical terminology This position will be subject to Disclosure & Barring service (formerly known as DBS) If you are interested in working within a great team and utilising your secretarial skills then I want to hear from you. please apply now for more information. The hours: The hours can be flexible, so you can work either 3 full days (Mon/Tues/Wed 8.30am to 5pm) or 4 part days Mon/Tues/Wed/Fri (covering 24 hours) - you decide