What You Will DoHitachi Cooling & Heating Solutions UK & IRE are driving business growth and seeking a Direct Account Manager to build long-term, trusted relationships with our customers. This will involve developing close connections with installing contractors, consultants, M&E companies, and end-user clients.The role primarily focuses on driving sales of VRF, Chiller, and Heating systems into the HVAC market through direct sales with contractors and M&E companies. This is a regional position covering London and Southeast, requiring frequent travel within these areas to ensure effective coverage for the business.What We OfferCompetitive salary and bonus planPaid holidays and sick payComprehensive benefits: pension, life assurance, employee assistance, referral scheme, discounts, cycle-to-work scheme, and Johnson Controls product discountsExtensive training opportunitiesCollaborative team environmentCareer development laddersZero Harm safety policyAccess to business resource groupsCompany vehicleHow You Will Do ItAct as the lead point of contact for all customer account management mattersBuild and nurture strong, long-lasting client relationshipsProvide design and application advice to customers, promoting energy-efficient solutionsWork closely with customers to negotiate contracts/projects and close agreements to maximise profitsIdentify new business opportunities with existing clients and areas of improvement to meet sales targetsForecast and track key account metrics (e.g., quarterly sales results and annual forecasts)Proactively introduce our product portfolio, offering installation requirements, features, and benefitsDeliver presentations on product features and benefits, CPDs, and legislation requirementsWhat We Look ForAt least four years of technical HVAC experience (knowledge of Hitachi HVAC solutions or competitors preferred)Experience in air conditioning, chillers, heating, and control systems, with the ability to guide clients through design conceptsUnderstanding of current legislationExperience presenting via PowerPoint and providing system trainingTechnical competence in system designAbility to multitask client requests efficientlyStrong verbal and written communication skillsHigh level of initiative and personal organisationIT literate, with proficiency in Excel, PowerPoint, CRM (Salesforce), and OutlookEnthusiastic, structured, methodical, and self-motivatedCollaborative and supportive approach towards the team and clientsInnovative mindset to support product launches and promotions#LI-JB3#LI-Hybrid