Role : 2nd Line IT Support Engineer Location : Bristol (Hybrid 4 Days WFH, 1 Day in Office) Salary : £32,000 - £36,000 MSP Environment | Paid Certifications | Fast-Growing SME Are you an experienced 2nd Line IT Engineer looking for a role with flexibility, career growth, and top-tier training? Were working with a thriving Bristol-based Managed Service Provider that offers a 4-day hybrid working model, allowing you to work from home while still being part of a collaborative, high-performing team. They provide fully funded certifications (Microsoft, Cisco, AWS) and a clear path to 3rd Line and beyond. Youll be supporting a variety of SME clients, troubleshooting complex IT issues, and gaining hands-on experience with the latest technologies, including cloud, cybersecurity, and virtualization. What You Need: 3 years of IT support experience (MSP experience preferred) Strong troubleshooting skills in Windows Server, Microsoft 365, networking & virtualization Experience with Active Directory, Group Policy & cloud platforms (Azure/AWS) Whats on Offer? Hybrid Working 4 days WFH, 1 day in the office Highly Competitive Annual Salary (£32,000 - £36,000) Fully Funded Certifications Microsoft, Cisco, AWS & more Fast-Track Career Progression clear path to 3rd Line & beyond Exposure to Cutting-Edge Tech cloud, cybersecurity, automation & more Supportive, Growing MSP with a fantastic team culture If you are interested in this role, please click APPLY NOW and attach your full UPDATED CV for immediate consideration, and I will be in touch ASAP.