University Hospitals of Derby and Burton NHS Foundation Trust
1 post, Full Time, 37.5 hours a week. Monday to Friday 08:30am to 17:00pm
We require an enthusiastic, organised and flexible individual to work as Pathway Support (Waiting list) within the Breast Units at Derby and Burton.
Responsibilities of this role will include administration and clerical support for the South Derbyshire and South East Staffordshire Breast Screening and Symptomatic Services. This will involve reception duties, clinic preparation and office duties associated with the breast service.
The Breast Service is delivered across South Derbyshire and South East Staffordshire with static Breast Units at the Royal Derby Hospital and Queens Hospital Burton. The role will involve working at both Derby and Burton Breast Units depending on service need.
Main duties of the job
Applicants must be confident communicators with the ability to liaise with colleagues and patients. Essential qualities are strong organisational/time management skills with the ability to multi-task and work under pressure. Flexibility is required as the post holders will be required to work in either location and meet differing clinic session times. Applicants should have demonstrable experience of working in a busy outpatient environment or have call handling experience. Applicants must be experienced in using IT systems and/or appointment systems, with a sound understanding of appointment/waiting list management. Core skills/qualifications include: educated to English Language and Mathematics at O' level/GCSE level, IT literacy, good written and verbal communication skills, and the ability to work as part of a team and individually, with minimal supervision.
Closing date of applications: 23 December 2024
Interview date: 7 January 2025
About us
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
* Development opportunities, both professional and leadership development
* On-going support from recruitment to when you join our team and beyond.
* Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes.
Key Facts:
* We see on average 4810 OP appointments a day.
* We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
* An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
* Our hospitals admit an average of 195 emergency patients daily.
* Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
* We are one of only 7 Trusts nationally with more than 50 operating theatres.
* We carry out more than 140 elective procedures each working day.
* UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
Job responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Person Specification
* Good written communication on application form
* Demonstrate customer service experience
Admin office experience
* Demonstrates office experience
* Previous Experience of Clinic/Note Prep
IT literacy
* Experience of using IT systems and/or data input
* Use of Trust IT Systems
Organisational skills
* Demonstrates experience of organising
* Undertaken a role with telephone contact
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
University Hospitals of Derby and Burton NHS Foundation Trust
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