Are you passionate about providing excellent customer service and have experience in financial transactions? Our client, a prestigious organisation based in the City Centre, is seeking a Fees Adviser to join their finance and procurement team.
This is a full-time temporary role initially based from home, transitioning to a mix of office-based and remote work from January. You will be responsible for processing fees, charges, refunds, and adjustments, as well as setting up direct debits and handling bank reconciliations. Exceptional customer service skills are essential as you will be providing support and resolving queries via phone and email.
What you'll be doing:
1. Processing fees and reconciling payments
2. Setting up direct debits and handling bank reconciliations
3. Providing outstanding customer service to clients
4. Resolving queries in a timely and professional manner
5. Collaborating with the finance team to identify improvements and enhance efficiency
6. Undertaking adhoc duties associated with the role
What you'll need:
1. Experience providing excellent customer service
2. Knowledge of financial transactions and reconciliations
3. Accounts receivable experience is advantageous
4. Strong communication and interpersonal skills
5. Organised and task-focused approach
6. PC proficiency
If you are enthusiastic about joining a professional organisation and meet the above criteria, apply now or email your CV to caitlin.galvin@office-angels.com.
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