We have an exciting opportunity for a Registered Veterinary Nurse who has an empathetic approach to patient care and exceptional client communication skills, to join our dynamic team as an Admit/Discharge Nurse, and be at the forefront of ensuring a seamless experience for our clients whilst upholding our high standards of patient care.
Coordinating a seamless client experience
This vital role within our Wards team is perfect for a caring and communicative RVN who is passionate about patient care and client support.
Key responsibilities will include, but are not limited to:
1. Patient Admissions: Admit cases, meeting with clients and patients upon arrival to discuss upcoming procedures, ensuring all necessary preparations are completed smoothly and in line with company SOPs.
2. Discharge Support: Guide clients through patient care plans during discharge, including medication instructions, rehabilitation techniques, and aftercare details, addressing any questions to ensure they feel confident managing care at home.
3. Client Communication: Act as a compassionate point of contact, keeping clients informed on patient treatments and progress, and responding to questions about their pet's care while in hospital.
Our ideal candidate:
1. You must be an RCVS Registered Veterinary Nurse.
2. We are looking for a dynamic individual with high attention to detail and an empathetic approach to patient care.
3. You should possess the confidence to take initiative and actively contribute to the care of our patients.
4. An interest in client liaison and wards nursing is essential.
5. Previous experience in a referral practice is beneficial.
Working hours:
This role is 35hrs/week, working 7am-6:30pm Monday-Wednesday, plus 1:4 Saturdays 7am-4pm.
Because our employees matter:
We recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary up to £31,000 DOE you will benefit from:
Work-life balance:
1. 6.6 weeks annual leave inclusive of bank holidays.
2. Increasing holiday allowance based on length of service.
3. Your birthday as a paid day off.
Wellbeing:
1. Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay.
2. Private medical insurance.
3. Cycle to Work scheme.
4. Initiatives focused on employee wellbeing.
5. Non-accidental injury support.
Development:
1. CPD allowance paid pro-rata.
2. Certificate support.
3. Learning and development opportunities via the IVC Evidensia Academy.
4. Access to Vetlexicon - our online encyclopaedia provider.
5. All our Vets & Nurses can apply for research funding.
6. Infection Prevention and Control Programme.
7. Quality Improvement Programme.
Professional memberships:
1. VDS cover.
2. RCVS fees.
Additional:
1. Pawsome Benefits - reward gateway giving discounts and cashback with 100’s of retailers.
2. Pension - 5% Employee/3% Employer.
3. Discounted staff pet care.
As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Up to £31,000 DOE
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