Job summary 12 Month Fixed Term Position As an organisation we are Birmingham and Solihull's largest employer, with over 24000 permanent staff and 6000 on our internal staffing bank. Without our people, we would be unable to deliver the 1st class care to our patients both in the community and within our 4 main hospitals. Led by Laura Wagg - The recruitment team is the front door to all candidates joining University Hospitals Birmingham. Recruitment Officers report to a Recruitment Team Leader and you will support departments across the Trust in the recruitment, selection and on boarding of new colleagues to the Trust. You will ensure high quality services to both department and candidate and will provide efficient and consistent communication in order to meet the set KPI's. Main duties of the job This will include; advertising new vacancies across internal and external job boards processing of all shortlisted candidates through to interview facilitating interviews via teams or Face to face supporting successful candidates with DBS, Occupational Health and all new starter paperwork giving guidance to hiring managers and candidates alike completing recruitment checks such a right to work and evidence of qualifications providing first class customer services to all associated stakeholders within the recruitment journey In return you can expect to join a wider team of over 40 colleagues all of which are like minded people who deliver unequivocal excellence in all aspects of their role. You will be passionate about service delivery and will want to make difference to the communities we live and work in. You will mirror our Trust values of being Kind, Connected and Bold. You will be supported in your move to UHB with a comprehensive induction- along with on-going training and development to ensure you have all the tools and resource to be the best you can be. About us We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this. Our commitment to our staff is to create the best place for them to work, and we are dedicated to: Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives. UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work. University Hospitals Birmingham is a Smoke-Free premises hospital. Date posted 07 November 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year Contract Fixed term Duration 12 months Working pattern Full-time, Flexible working Reference number 10767 Job locations Heartlands Hospital Bordesley Green E Birmingham West Midlands B9 5SS Job description Job responsibilities Please Note : For a specific detailed job description for this vacancy, please see attached Job Description Job description Job responsibilities Please Note : For a specific detailed job description for this vacancy, please see attached Job Description Person Specification Qualifications Essential Educated to NVQ Level 3 or equivalent Experience Essential Significant experience of working in a customer facing administrative role Experience of dealing with high volume of telephone calls from internal and external customers and with face to face enquiries. Able to work in a challenging and busy environment whilst meeting tight deadlines and KPIs Experience of communicating with customers at all levels using all mediums available to you (word, telephone, text etc). Experience of using IT systems Person Specification Qualifications Essential Educated to NVQ Level 3 or equivalent Experience Essential Significant experience of working in a customer facing administrative role Experience of dealing with high volume of telephone calls from internal and external customers and with face to face enquiries. Able to work in a challenging and busy environment whilst meeting tight deadlines and KPIs Experience of communicating with customers at all levels using all mediums available to you (word, telephone, text etc). Experience of using IT systems Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name University Hospitals Birmingham NHS Foundation Trust Address Heartlands Hospital Bordesley Green E Birmingham West Midlands B9 5SS Employer's website https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)