As a Contracts Support Officer, you will:
1. Get involved in changes to contracts, including reviewing and advising on disputes.
2. Bring to life the impact of contractual changes in a way that's easy for stakeholders to understand.
3. Support the continued growth of the organisation through the mobilisation of new contracts.
4. Empower operational teams to become high performers in existing contracts.
5. Support contract management conversations with commissioners & relevant stakeholders.
Main duties of the job
We're excited to be sharing with you a rewarding job opportunity to join our Healthcare Contracts Team here at Connect, as a Contracts Support Officer. This post is a fixed term position to support Maternity cover for 12 months initially. Are you a self-motivated, highly organised and detail-oriented individual with clear communication skills? If so, your skills could be exactly what we need! Make your mark on healthcare with us as you help shape and define our arrangements to deliver the best for commissioners, colleagues, and patients.
About us
At Connect Health we engage, educate, and empower people to live healthy and active lives by delivering the right care, in the right place at the right time. We're a leading independent healthcare provider, offering a wide range of services on behalf of the NHS; MSK (musculoskeletal), chronic pain, rehabilitation, mental health rheumatology and health coaching. Serving 375,000 NHS patients across 22 Integrated Care Boards (ICBs), we deliver high quality personalised care, which is delivered effectively with positive patient outcomes. As the largest independent provider of MSK and pain services, we're on a mission to help the NHS provide the best possible care in community settings. With over 30 years of experience and innovative processes and technology, we're making healthcare better! At Connect Health, people are our focus and by living our values every day; Quality, People Centred, Pioneering and Dynamic, Connect Health really is a great place to work.
Job responsibilities
Reporting to the Senior Contracts Manager, this role is essential in supporting multi-disciplinary teams and key stakeholders with key deliverables such as commissioning strategies and policies, NHS Contracting and the NHS Payment Scheme guidance. The postholder will support with the contract management cycle, contract negotiation, and the mobilisation of new contracts in the healthcare sector, commissioned by NHS providers, local authorities, and independent sector providers.
About You
We're looking for a professional, enthusiastic and highly focussed individual, ideally with experience of contract management. While previous experience is desirable, it is essential that you have a high level of diligence and attention to detail. You'll be able to demonstrate:
* A clear and confident communication style across multiple platforms.
* Strong negotiation skills.
* Proficiency across a suite of IT platforms.
* Good commercial acumen and an understanding of how similar businesses may operate.
* Strong analytical skills with the ability to interpret and present data.
* A proactive & dynamic approach to work.
What we can offer you
At Connect we're passionate about investing in our colleagues, fostering professional growth, and ensuring everyone feels appreciated. We believe that happy and engaged colleagues provide exceptional patient care and will be motivated to perform at their best. Here's a glimpse of what else we offer you:
* Generous Holidays: Up to 30 days of leave, plus your birthday off. Explore our holiday buy and sell scheme for extra time off.
* Wellness Support: A Help@hand app which offers total health and wellbeing support for colleagues and their families, all in one place including mental health support, GP appointments, Medical second opinions, physiotherapy. Access a suite of health support tools and an employee assistance program for your well-being so you can be at your best and be your true self.
* Performance Awards: Excel in your objectives and be rewarded further for your hard work with a range of pay, gifts and incentives awarded alongside attending our annual colleague awards to be treated and feel special.
* Savings and Support: Make huge saving by making the most of our Discount Benefits Hub, Blue Light and Healthcare Services discounts as well as the Christmas savings club.
* Electric Car Purchase Scheme: Make sustainable driving more affordable and not forgetting our Cycle to Work Scheme. Unlock incredible savings and contribute to a greener future.
* Team Building: Join in on team-building and away days to build strong connections with your colleagues.
* Flexibility: Work in a way that supports home life, through hybrid working options and flexibility in working hours and times.
These benefits are our way of expressing gratitude for your continuous dedication and contribution to Connect Health. We value you and are committed to making your experience with us even more rewarding.
Person Specification
Qualifications
Experience
* Contract Management, Contract Support, Contract Administration
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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