Retail DMS Project Manager
Location: Farnborough/Hybrid
Salary: £60,000
Position Description
Sales Dealer Management Systems & Client Relationship Management Consulting services within a dynamic team. Self-starter, requiring minimal supervision – ability to “take a project and run with it” is key.
Responsibilities
* Complete end-to-end project management with solid DMS & CRM management experience & organisational skills including the ability to set and drive requirements across multiple functional areas.
* Process implementation & efficiency with a customer-centric focus. Support the management and completion of JIRA tasks, including project communication and administration.
* Monitoring of data whilst liaising with 3rd party vendors & retailer network to resolve data issues. Strategic & digital marketing tactics is a plus.
* Proficiency in frictionless retailing, with ability to collect information required for CRM systems set-up & support systems roll-out. Strategic & digital marketing tactics a plus.
* Flair for people, stakeholder management & Interpersonal relationships. Strong communication skills and the ability to work with multiple stakeholders to align, prioritize tasks and projects effectively and escalate when relevant.
Professional experience
* 6+ years of experience desired
* B2B focus
* Dealer Management Systems
* Customer Relations & Database Management
* Process Automation
* Project management & coordination
Education
* Bachelor degree preferred
* Project management certification a plus
Requirements
* English (native level C2)
* Valid driving license required