We are looking for an Operations Analyst to work within the public sector.
Location: Hendon
* X3 13 hour shifts, day shifts - 4 rest days
* X3 13 hour shifts, night shifts - 4 rest days
About the role: You will be responsible for the monitoring of critical network alerts and ensuring encrypted data is successfully transmitted.
Essential Skills: The ideal candidates will hold Active SC clearance and have a proven Operation Engineering background, with the following skills/experience:
* Experience of working within a Service Desk environment, Incident and Request Fulfilment process disciplines.
* Knowledge of Microsoft Suite, any previous customer service experience.
* Familiar with a similar shift pattern
* Experience of Incident Management.
* experience with ServiceNow or similar
* Monitoring experience
* Experience of ITIL Service Management
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