Renal Dialysis Administrator, Sunderland
Client:
South Tyneside and Sunderland NHS Foundation Trust
Location:
Sunderland, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
71433f78a41d
Job Views:
9
Posted:
22.01.2025
Expiry Date:
08.03.2025
Job Description:
Job summary
We have an exciting opportunity available to join our Renal Department as a Renal Dialysis Administrator. We are looking for a dynamic and enthusiastic person with a flexible approach to ensure a first-class service is delivered to our patients. The successful candidate will be a point of contact for patients, relatives and carers, colleagues and external agencies to ensure continuity of patient care.
Main duties of the job
The successful candidate will have excellent communication skills, an eye for detail and be fully conversant with Microsoft Excel spreadsheets. You will be providing the Renal Department, internal hospital departments and external agencies with accurate and reliable clinical information regarding renal dialysis patients and their treatment through the operation, development and maintenance of a clinical database system. Knowledge of hospital systems would be desirable however not essential as full training will be given to the right person. You will be working within a very specialised department providing a first-class service. You will possess an empathetic nature dealing with poorly patients and their families which can often be sensitive and distressing. In return we offer a competitive salary along with 28 days holiday per annum pro-rata. The post is 24 hours per week which could be flexible over 5 days Monday to Friday.
Job responsibilities
To provide the Renal Department, Trust internal departments and external agencies with an accurate and reliable source of clinical information regarding renal dialysis patients and their treatment through the operation, development, and maintenance of a clinical database system. Provide administrative support to staff and patients within the Department. Be a point of contact for patients, colleagues, internal and external agencies to ensure continuity of patient care. To comply with the Trust's vision, values and behavioural compact.
Qualifications
Essential
* NVQ2 in business admin or relevant experience
* Microsoft Office Packages Word, Outlook, Power Point, Excel
* Educated to GCSE Level 2 (Numeracy and Literacy) standard or equivalent.
Desirable
* Knowledge of Meditech V6 system
* Knowledge of medical terminology
* EDCL or equivalent
Attitude
Essential
* Committed to delivering quality patient care
* Motivated and enthusiastic
* Results driven
* Positive, friendly and cooperative
* Flexible and adaptable to meet service needs
Skills
Essential
* Good keyboard skills including data entry
* Attention to detail
* Good verbal communication skills
* Demonstrate excellent organisational skills
* Able to prioritise tasks
* Effective interpersonal skills
Desirable
* Knowledge of Meditech
* Customer care experience
Experience
Essential
* A minimum of 2 years experience working in a busy office environment
* Working in a patient/customer focused environment.
Desirable
* Previous NHS experience
* Previous data entry and analysing experience
* Previous experience in producing reports from data
Personal Qualities
Essential
* Able to work as part of a team.
* Good listener, with calm and patient manner.
* Ability to work under pressure and be adaptable.
* Able to deal with emotionally difficult situations.
* Ability to plan and manage workload
* High level of organisation and coordination skills
* Able to work effectively in a multi-disciplinary team
* Able to use own initiative to resolve routine queries, in line with departmental procedures
* Resilient
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the 'Apply now' button.
Created on 22/01/2025 by TN United Kingdom
#J-18808-Ljbffr