We are currently recruiting for AO’s for our client based in Foyle.
Start date: 14th November
Rate of pay: £12.59
Duration: 51 weeks
Location: Foyle Service Centre BT48 7EA
Hours of work : Full time 37 Hours per week - The contracted hours are 8am – 8pm Monday – Friday and every 4th Saturday on a rota basis. However, at present staff are working various shift patterns between 9.00 – 5.00 Monday to Friday.
Key Responsibilities:
In the main, you will work as part of a telephony Team and will be
responsible for assisting Universal Credit claimants to manage their digital
accounts and answering any queries they may have.
Essential Criteria applicants must have:
* five GCSE/GCE passes (at A, B or C) with Maths and English
* Proof will be required at the first stage of registration. Without this we cannot take your application forward.
( Proof of certs required )
* Excellent IT skills, including use of Microsoft Word and Excel.
* Excellent communication skills.
* Proven ability to use your own initiative.