Do you have what it takes to be a part of an exciting new chapter in rehabilitation? Step into a key role at HMP and YOI Fosse Way, the state-of-the-art resettlement prison in Leicester, and become a part of a groundbreaking initiative that is transforming the future of justice!
We are seeking passionate and driven individuals to help reduce re-offending and support the rehabilitation of prisoners. As a Case Administrator, you will have the chance to make a real difference in the lives of offenders and contribute to a safer society.
Opened in mid-2023, Fosse Way is one of the first prisons to focus on cutting-edge rehabilitation practices. With a mission to reduce re-offending rates, you'll be working within a secure, safe, and forward-thinking environment that supports around 1,700 prisoners.
As a Prison Offender Manager, you will:
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Lead the management of low to medium-risk prisoners, working directly with them to create and manage their sentence plans.
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Build positive relationships with prisoners, helping them to reintegrate successfully into society and reduce re-offending.
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Contribute to risk management and collaborate with probation officers to ensure Conduct interviews and set goals with prisoners.
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Lead sentence planning meetings and coordinate plans for prisoners' rehabilitation.
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Liaise with partner organizations and contribute to initiatives aimed at reducing re-offending.
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Provide expert advice to criminal justice agencies and ensure the protection of the public.
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Take part in prisoner-facing activities, supporting their growth and development.
You Will Need:
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A strong administrative background, preferably in accounting or a process/target-driven environment.
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Empathy and the ability to understand offenders' backgrounds.
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Strong communication skills – able to speak clearly with offenders and professionals alike.
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Experience in working with diverse groups and helping them change behaviour.
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Commitment to reducing re-offending and understanding the challenges offenders face.
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Experience in case management, risk assessment, and criminal justice procedures
Why Serco
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A place you can make an impact – We look after around 5,000 prisoners in our prisons and been in the business for 25 years, employ 2,000 colleagues in our 6 custodial contracts so you can guarantee you’ll be delivering an essential service that touch people’s lives.
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A place you can count on
- Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
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A place for you
- We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.
What we offer
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Salary £24,150.00
- £24,740.05
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Pension – 6%
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Employee Assistance Programme
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Chance to contribute to innovation in the public services
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A company passionate about diversity and inclusion
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A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality
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A safe and supportive culture
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A company passionate about diversity and inclusion
About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .