Location : Berkshire - Local Authority Hourly Rate : £14.13 Contract Length : 3 to 6 months Working Hours : Full-time, office-based, Monday to Friday with shifts from 08:00 to 16:00 and 09:00 to 17:00 About the Role : We are seeking a versatile and customer-focused Work Planner to join our Maintenance Team. As part of an operational team, you will ensure efficient and effective service delivery, providing excellent customer care and front-line service. Key Responsibilities : Provide administration and customer service support in a busy Maintenance Office Handle repair enquiries and process work requests from Council tenants and internal customers Update and maintain database records Produce documents and standard letters Process work tickets for the in-house Housing Repairs and Maintenance Service Provide technical administration support for all areas of the team Requirements : Experience in a similar role Strong customer service skills Excellent administrative and organizational abilities Ability to work in a challenging environment If you have the experience and expertise and are looking for a new challenge. APPLY NOW or contact Muzna at Reed Reading Office.