Job summary We have a great opportunity to join our Radiology Department in St Richards Hospital. The position is to help with the booking of our patients for their scan/imaging. We have a great team and are looking to add to it. Main duties of the job To support the Radiology Department in booking our patients for their appropriate scans/images. The successful candidate must possess excellent communication skills and be IT competent. Duties include making and receiving of telephone calls, data entry and general clerical duties with the main focus of ensuring all waiting lists are filled. About us At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourWellbeing Programmefor staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves. As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do. We look forward to receiving your application and the start of your journey with UHSussex Candidate information pack - University Hospitals Sussex NHS Foundation Trust Date posted 11 March 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year Per annum Contract Permanent Working pattern Full-time Reference number 279-6762245-MAR25 Job locations St Richards Hospital Spitalfiled Lane Chichester PO19 6SE Job description Job responsibilities working closely with Trust staff at all levels work as part of a team ability to deal with queries in a sensitive manner from Trust staff and general public communicate with patients in a sensitive, confidential and tactful manner ability to plan work load and prioritise for the day Job description Job responsibilities working closely with Trust staff at all levels work as part of a team ability to deal with queries in a sensitive manner from Trust staff and general public communicate with patients in a sensitive, confidential and tactful manner ability to plan work load and prioritise for the day Person Specification Essential Previous clerical experience Good communication skills Ability to organise and prioritise workload Good keyboard skills Good level of education to include English and Mathematics Desirable Experience of working in a caring situation Demonstrate how to deal with difficult situations Experience of booking appointments Knowledge of the Trust Patient First and Value and Behaviours Programme Equality, Diversity & Inclusion Essential Evidence of having championed diversity in previous roles (as appropriate to role). Evidence of having undertaken own development to improve understanding of equalities issues. Person Specification Essential Previous clerical experience Good communication skills Ability to organise and prioritise workload Good keyboard skills Good level of education to include English and Mathematics Desirable Experience of working in a caring situation Demonstrate how to deal with difficult situations Experience of booking appointments Knowledge of the Trust Patient First and Value and Behaviours Programme Equality, Diversity & Inclusion Essential Evidence of having championed diversity in previous roles (as appropriate to role). Evidence of having undertaken own development to improve understanding of equalities issues. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name University Hospitals Sussex NHS Foundation Trust (279) Address St Richards Hospital Spitalfiled Lane Chichester PO19 6SE Employer's website https://www.uhsussex.nhs.uk/ (Opens in a new tab)