UAC Team Telford, England, United Kingdom
Energetic and fun utilities business with offices in Telford seeks like-minded individual to help take this expanding business to the next level.
Sociable Office Hours – 37.5 per week Office based Mon-Thurs 9am – 5:30pm and Friday 9am to 5pm.
The Company
UAC Team is proud to be a business utilities consultancy with a difference. We are made of a small team of support staff and a large and growing team of lovely advisers working across the UK, providing a face-to-face service to our customers. The company's success is all about its people and that’s where you come in! To find out more on what we do, visit www.uacteam.co.uk and watch the short animation on the front page.
The Ideal Candidate:
Drive, organisation, attention to detail and a natural communicator are all essential qualities for this role. A willingness to learn new things and a can-do attitude will also go a long way.
The Role
You will begin with an intensive training phase while you learn how to use the specification and pricing systems involved in business utilities. You will also start to get to know our suppliers and their products and services.
Once you are up to speed, your primary responsibility will be providing written quotations to our team of advisers.
Once trained your main duties will include:
1. Generating quotes and contracts for the sale of our services
2. Assistance with customer services, as required
3. Answering questions on our internal adviser chat facility
4. Liaising with suppliers and our advisers to ensure new customers contracts go live
Qualifications:
* A methodical approach and a sharp eye for detail
* Ability to work under pressure and against set SLA’s
* Great time management and organisational skills
* Self-motivation is an absolute must
* Passion to provide an excellent customer experience
* Solid computer literacy, ideally Apple Mac experience
* Experience in an admin role
* Experience within an office environment performing customer service and/or administration focused duties
Bonus Points (not essential):
* Experience of using a CRM system
* Experience in the energy sector
* Experience in the telecoms sector
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Utilities
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