The Product Support Manager EMEA will be responsible for managing the Product Support Team with the objective of customer satisfaction, revenue growth, high productivity, and individual accountability.
* Manage and develop the Product Support Team
* Efficiently schedule Sales & Applications Engineers
* Assist the Product Support Team with complex technical inquiries
The ideal candidate should have a degree in engineering, physics, mathematics, or hard science, and at least three years of experience in technical sales and/or product support. Proficiency in key optical engineering and physics concepts/optics industry experience is preferred.