At Co-op, we're looking for experienced and skilled individuals to take on the role of Customer Team Leader. This position involves leading a team of customer service representatives, ensuring excellent customer service, and maintaining a safe and operational store environment.
Key Responsibilities:
* Provide friendly and welcoming service to customers
* Develop and lead a high-performing team
* Maintain stock accuracy and manage diligence checks
* Support the Store Manager with HR processes and local community initiatives
This role would suit someone with great people skills, strong organisational abilities, and a passion for delivering excellent customer experiences. If you're a motivated and results-driven individual who thrives in a fast-paced retail environment, we'd love to hear from you!
Why Co-op?
* Full, paid training and dedicated support for personal development and career progression
* 30% discount on all Co-op products in-store plus 10% discounts on other brands
* A pension scheme with up to 10% employer contributions
* 36 days of holiday (including bank holidays)