Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.
Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes.
At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building an inclusive, diverse and engaged team.
Job Description
Grosvenor Casino, Newcastle
One of the most important positions within our business, you will be responsible for the upkeep and cleanliness of the casino. It's no easy ride; you will need to deliver impeccable standards and take pride in your work.
Providing a courteous and professional service and supporting the wider team, it is vital you ‘own’ your role in delivering the best experience for our customers.
You will:
* Welcome customers warmly into the business
* Maintain the highest standards of cleanliness and adhere to health and safety regulations
* Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions
* Work collaboratively as part of the cleaning and wider casino team
* Achieve results to ensure the casino is presented to the highest standard
* Provide input to improve the service provided
* Have a positive attitude and strong work ethic
* Have immaculate operational standards in all areas
* Have experience with various cleaning equipment and products
* Show flexibility and adaptability in a fast-paced environment
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