Head of HR & Training – The Combined Services Provider Ltd £55,000 – £65,000 per annum Watford, Herts Permanent, full-time Closing Date: 22 January 2025 CSP stands for the Combined Services Provider Ltd. It also stands for Caring, Safe, Professional, representing our Values. We specialise in providing services to venues and static sites including car parking, internal and external traffic management, HVM (Hostile Vehicle Mitigation) solutions, security, stewarding, cash & audit and consultancy services. Whilst our range of services has grown, car parking/traffic management, HVM and security/stewarding represent our core areas of expertise. We set out on our first ever contract in 1994. Since those early days we’ve added numerous prestigious clients to our portfolio and now provide a range of services to some of the UK’s most memorable sporting and entertainment events and venues. With our wealth of knowledge and experience of the event industry, we fully understand the complexities of major events and greenfield site operations, where an irregular event calendar, numerous ingress and egress patterns, varying staffing levels and continued innovation all add to the challenge. With around 100 permanent employees and a database of 1,500-2,000 casual staff, we pride ourselves on being able to adapt to the varying demands placed at each of our venues and ensuring that the same high quality service is delivered for all, whether attended by 100,000 or 100 visitors. Big enough to do the job, small enough to care We are currently seeking a Head of HR & Training to be accountable for leading and managing the HR function within CSP; to be responsible for delivering key areas of the people management strategy; and to be accountable for leading the development training function, which includes oversight of the accredited CSP Training Centre. Purpose of the Role: The Head of HR & Training will take ownership of the creation, management and implementation of all HR processes and procedures for CSP’s expansion and continual improvement. The role focuses on delivering excellence across all employment relations activities – the performance management cycle, employment relations, compensation & benefits, contracted recruitment and delivery of development training. You will act as and be a respected and trusted HR leader, providing commercial HR advice and guidance at all levels. The Head of HR & Training will also be a focal point for building and nurturing a CSP ‘one team’ culture and ethos. A full role profile is available on request. We offer: A salary of £60,000 – £65,000 per annum Up to 25 days’ holiday Private Medical Insurance (after a qualifying period) Pension scheme with excellent employer contribution A non-contractual bonus scheme, dependent on overall profitability Access to salary sacrifice schemes Life insurance at 4x salary Candidate Profile: At least 5 years’ experience in a HR senior management position Experience in creating and implementing HR policy and process CIPD qualified at minimum Level 5, ideally Level 7 Previous experience of leading a corporate training function An effective communicator at all levels Qualities: Successful record of achievement throughout career in HR Strong leadership, project management and time management skills Excellent knowledge of current employment law An effective planner with the ability to make effective and confident decisions Strong character and approachable personality, whilst being calm and collected Please note advert may close earlier if a suitable amount of applications are received.