Join to apply for the Ward Clerk/Receptionist Children's Unit role at University Hospitals Dorset NHS Foundation Trust.
Job Summary:
University Hospital Dorset is looking for a CAU Ward Clerk/Receptionist.
Job Overview
To provide support to CAU and Paediatric Reception and cover for absences.
To provide an efficient ward clerk service to the Children's Unit.
To provide an efficient and effective elective/emergency admissions service for the Children's Unit.
Base Location
Poole Hospital and then Bournemouth Hospital when the service moves.
Main Duties of the Job
* Receive all patients, families, and visitors to the department with a helpful, courteous, and dignified manner at all times.
* Deal with any enquiries from patients, relatives, visitors, staff, GPs, or Health Visitors from within and outside the hospital and co-ordinate to the relevant source.
* Advise the Outpatient Department of the need for follow-up appointments, following a child's discharge from the Ward, including accurate patient data.
* Receive telephone calls and take accurate messages for the ward staff.
* Be responsible at all times that the Directorate Manager is informed of any problems, potential problems, or complaints that may arise.
Job Responsibilities
Please see job description for the full details of this position. The role of Ward Clerk/Reception is varied and training will be given. As the first point of contact for our patients, a cheerful disposition and a positive attitude are a must-have.
Person Specification
Essential
* Competent use of IT Skills
* Ability to work under pressure with predictable interruptions
* GCSE or Equivalent in English and Numeracy
* Positive and Caring Attitude
* Time Management Skills
* Interest in working in the Healthcare Sector/NHS Environment
Desirable
* Adaptable to different situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Details
Employer name: University Hospitals Dorset NHS Foundation Trust
Address: University Dorset NHS Foundation Trust, Longfleet Road, Poole, Dorset, BH15 2JB
Employer's website: https://www.uhd.nhs.uk/careers
Seniority Level
Entry level
Employment Type
Part-time
Job Function
Health Care Provider
Industries: Hospitals and Health Care
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