Job Type:
Permanent
Build a brilliant future with Hiscox
Position: Trainee Underwriter
Location: Gasgow, Colchester or York
About Hiscox UK
Hiscox UK is a leading brand in the insurance market, recognised as setting the standards others try to emulate. We consistently deliver strong growth and exceptional returns, recruiting only the very best and empowering them to deliver. We are known for insuring the homes of the rich and famous through to the most innovative technology companies. Our customers are diverse and unique and are only united by our ability to provide specialist insurance tailored to their needs.
The role
The Service Delivery Underwriting teams are located regionally throughout the UK n our regional underwriting hubs including Colchester, Glasgow and York. Part of Hiscox UK’s central operations function and are responsible for the volume underwriting of our referrals across new and existing business.
The Service Delivery underwriters manage ~95% of policies written and ~45% of gross written premium in our open market UK retail division.
The Trainee Underwriters work in the underwriting teams to deliver superb service in line with the agreed sales strategy. Underwriters will be responsible for creating renewal terms, ensuring retention of those customers on the best possible terms and cross-selling new products to our existing customer base.
The role will provide a breadth of development opportunities and exposure to our products, underwriting platform and underwriting strategy.
What You’ll be doing:
1. Underwriting new/existing business across our commercial (PSC) products in line with our high standards
2. This will be across our broker distribution channels and commercial insurance products.
3. Working towards set targets each month including profitability, GWP, conversion, retention, cross-sell, referral rate reduction, quotes per day, turnaround times, workflow management, phone service and prospecting.
4. Developing your sales skills and appreciation of sales and underwriting strategy in collaboration with the wider teams and regions
5. Effectively negotiating with both internal and external parties and identifiepoints of contact within brokers
6. Challenging non-standard underwriting decisions leveraging the expertise of product specialists and senior members of the team
7. Showing courage and innovation by spotting process improvements and how we can do things differently to improve the customer experience and drive profitable growth
Our must haves
8. Experience of working in an insurer, within an underwriting environment and the desire to want to build a career in underwriting
9. A strong team player capable of taking ownership and driving results
10. An analytical mind, proactive in thought process and the ability to back up the decisions you make
11. A natural flair for building relationships enabling you to develop close rapport with brokers, clients and colleagues
12. Ability to be an ambassador of Hiscox and demonstrate ‘going the extra mile’ dedication and commitment in a fast growing and demanding area of the business
13. Self-motivated with a strong determination to learn, achieve results and succeed
14. Willingness to begin ACII qualification
Diversity and flexible working at Hiscox
At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success.
We have also learned over the past few years that working life doesn’t always have to be in the office, and now it is safe to do so we have introduced hybrid working to encourage a healthy work life balance.
We anticipate the successful candidate for this role will be in the office full time for training and learning for the initial onboarding period and then up to 2 days per week hybrid.
This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other.
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Work with amazing people and be part of a unique culture